Created: February 8, 2023

Attempted to update my Sat nav this morning with Wi-Fi which unfortunately lost its signal for a few seconds

When signal returned the Sat nav was blank and would not restart. Unable to switch device back on at all.
Last Edit: February 8, 2023
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Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Nice to meet you, *****!
Please, could you specify the exact model of your Sat Nav?
Customer Reply
Go Essential
4PN50
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Do you know where the off/on button is located?
Customer Reply
Yes on the back
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
Follow these steps:
1. Charge the device for at least 2 hours.
2. Hold the on/off button until you hear the drum rolls
Customer Reply
Brilliant!!!!! I followed step 2 as Sat nav had already been charging this afternoon and it worked !! Thank you so much ....... All sorted.
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
You're welcome!
Is there anything else I can do for you today?
Customer Reply
No thank you, you've been a great help and it's very much appreciated. Kind regards
Denys Kashnytskyi
Denys Kashnytskyi Tech Expert & Writer
I am so pleased to see your issue got resolved!
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