Updated: March 16, 2023
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by Denys Kashnytskyi
Tech Expert & Writer
326 resolved issues

Attempted to update my Sat nav this morning with Wi-Fi which unfortunately lost its signal for a few seconds

When signal returned the Sat nav was blank and would not restart. Unable to switch device back on at all.

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please, could you specify the exact model of your Sat Nav?

Customer Replay

Go Essential


Do you know where the off/on button is located?

Customer Replay

Yes on the back

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Follow these steps:

  1. Charge the device for at least 2 hours.
  2. Hold the on/off button until you hear the drum rolls
Customer Replay

Brilliant!!!!! I followed step 2 as Sat nav had already been charging this afternoon and it worked !! Thank you so much ....... All sorted.

You're welcome!
Is there anything else I can do for you today?

Customer Replay

No thank you, you've been a great help and it's very much appreciated. Kind regards

I am so pleased to see your issue got resolved!

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