Updated: March 24, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

Why is my Facebook account froze

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

you too

Would you be so kind to tell me more about that issue?

Customer Replay

why is my icon on Facebook dimdown
like locked up


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But what happens when you click on it?

Customer Replay


Did you try to reinsatall the app?

Customer Replay

It does nothing and is dim

A dimmed-out icon means the app is in the process of updating. Sometimes, it may get stuck. You can delete the app and re-download it.

Customer Replay

ok I will try it . I went to update it but was locked up before

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Try to reinstall the app and let me know.

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Thank for your help

You're welcome!

Customer Replay


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Was the issue resolved?

Customer Replay


I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no not at this time

We are glad that you have resolved your issue using Howly!

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