Updated: April 02, 2023
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by Christine Tomas
Tech Expert & Writer
1461 resolved issues
Verified Expert in:
Smartphones, Networks, Tablets, Computers

Well basically ive pre orderd the new MW2 game but cant seem to play the early release campaign

I ordered it months ago and it was the elite edition.
author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!

Customer Replay

You too Christine

author

Where did you order it?

Customer Replay

On my ps4

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author

Via the PlayStation Store?

image

Customer Replay

Yes
Although i do have ps5 now and transfered my info and details over

author

Thank you for the details!

image

Customer Replay

You mean this game, right?
Just to clarify.

author

Pass , how do i check this , where??

Customer Replay

Do you mean the status of your order?

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author

I presume so tho
Yes , i had emails confirming purchase

Customer Replay

Go to Settings > Account Management > Account Information.
Select Wallet > Transaction History.
Select the account that you want to view transactions for.
Select the transaction date range and select Next.
Select a transaction to view the details.

author

Doing that now , bare with me please

Customer Replay

No problem!

author

Ok im on ps5 now but cant find Account management or wallet info

Customer Replay

Have you accessed Settings?

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author

Yes. Would it be under transaction history

Customer Replay

Click on Transaction history.

author

15/7/22 vault edition

Customer Replay

Okay, good.
Select Game Library from your Games home.
Select the purchased game > Download.

author

I have 3...MW2 , OPEN BETA , AND MW2 AGAIN?
asking which i want to view

Customer Replay

You want to download MW2, right?

author

Sorry ps5?
Obviouslt , my bad
Obviosly**

Customer Replay

Sorry, I don't understand.

author

Mw2 are ps4 and ps5 options so im guessing its the ps5 one i need

Customer Replay

Yes, that's right.

author

Its come up it loads to install lol so doing that as we speak

Customer Replay

Okay, I am glad you are installing it.

author

My bad for being ...erm... abit dim lol sorry , me and technology are true enermies lol

Customer Replay

No problem at all!

author

16% so far

Customer Replay

It can be confusing for a lot of people, you are not the only one, trust me.

author

Getting there...43%

Customer Replay

Good! Soon enough you will be ready to play.

author

Im guessing once its down loaded im good to go..or is there more i should know?

Customer Replay

No, you will download it and will be ready to play.

author

Cool. Christine thanks very much for your help , you have been brilliant fella , cheers

Customer Replay

I am so pleased to see your issue got resolved!

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1461 resolved issues
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