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Well basically ive pre orderd the new MW2 game but cant seem to play the early release campaign
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
You too Christine
Where did you order it?
On my ps4
Via the PlayStation Store?
Yes
Although i do have ps5 now and transfered my info and details over
Thank you for the details!
You mean this game, right?
Just to clarify.
Pass , how do i check this , where??
Do you mean the status of your order?
I presume so tho
Yes , i had emails confirming purchase
Go to Settings > Account Management > Account Information.
Select Wallet > Transaction History.
Select the account that you want to view transactions for.
Select the transaction date range and select Next.
Select a transaction to view the details.
Doing that now , bare with me please
No problem!
Ok im on ps5 now but cant find Account management or wallet info
Have you accessed Settings?
Yes. Would it be under transaction history
Click on Transaction history.
15/7/22 vault edition
Okay, good.
Select Game Library from your Games home.
Select the purchased game > Download.
I have 3...MW2 , OPEN BETA , AND MW2 AGAIN?
asking which i want to view
You want to download MW2, right?
Sorry ps5?
Obviouslt , my bad
Obviosly**
Sorry, I don't understand.
Mw2 are ps4 and ps5 options so im guessing its the ps5 one i need
Yes, that's right.
Its come up it loads to install lol so doing that as we speak
Okay, I am glad you are installing it.
My bad for being ...erm... abit dim lol sorry , me and technology are true enermies lol
No problem at all!
16% so far
It can be confusing for a lot of people, you are not the only one, trust me.
Getting there...43%
Good! Soon enough you will be ready to play.
Im guessing once its down loaded im good to go..or is there more i should know?
No, you will download it and will be ready to play.
Cool. Christine thanks very much for your help , you have been brilliant fella , cheers
I am so pleased to see your issue got resolved!
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