Connecting HP Printer to Home Network:
Printing from iPad:
Hello, thank you for using Howly.
Please let me know what ways of solving the issue with your HP printer already tried so I don't send you the instructions that didn't work.
Ive tried to down load the wi fi on the list but it needs a password which I’ve forgotten
I tried the HP smart app nut failed
Thank you for the details!
As far as I understand, your printer asks you to enter your Wi-Fi password and you don't remember it. Is it correct?
yes for the HP wifi
Got it!
Does it ask for a password on the printer's display?
when I click on the HP link it directs me to password request
not on the printer
Is there any chance you can take a screenshot of the page where it asks you for a password and attach it here in chat so I can take a look?
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I’ll try it
This failed ,how do I connect the printer to my home network
Is there any error message when you are trying to add your printer as a new printer?
no ,I tried as a new printer with wi fi connection it asked me to put in HP-Setup-but this was not recognised
Thank you for the details!
Could you please take a look at your printer and check if you have the Wi-Fi Direct button or a button that looks like this one:
Wi-Fi Direct details says it’s on and yes password was12345678
Great! Could you please turn it off, unplug it and then wait for 1-2 minutes before plugging it back?
Once it's done, please try to connect to your printer using your password again.
It now says I am connected to the direct CT -10–HP office jet 5200 but still won’t print off my documents
Could you please specify the way you usually print your documents from your iPad?
I down load the options and click on print
this sends me to the printer and when registers I press print and all is usuallybwell
Got it!
Could you please check if you get the "AirPrint" option when you click on "Print" in a file on your iPad?
No I don’t get this option
I see. Could you please tell me what options your get on your iPad screen when you click on "Print" in a file on your iPad?
Would you beleive it but it’s now printing ! I’ll get back to you if things go wrong
Sure, *****! I am really happy to hear that issue is now fixed
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