Created: January 18, 2023

There used to be a gray bar at the bottom that I could use to scroll across pages

Now it's gone. How can I get it back?
Last Edit: January 18, 2023
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Judi Perez
Judi Perez Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Judi Perez
Judi Perez Tech Expert & Writer
Nice to meet you, *****!
Could you please tell me what program/app you are referring to?
Customer Reply
there used to be a gray bar at the bottom that I could use to scroll across pages. now it's gone. how can i get it back?
Judi Perez
Judi Perez Tech Expert & Writer
*****, please, refer to the question above.
Customer Reply
on my google chrome
Judi Perez
Judi Perez Tech Expert & Writer
Thank you for the clarification!
Customer Reply
is a person going to talk to me on the phone to help me?
Judi Perez
Judi Perez Tech Expert & Writer
Currently, we don't have an option to communicate via calls. However, I am ready to tackle this problem with you right now via chat.
Customer Reply
can you tell me how to get back the gray bar across the bottom for scrolling across pages?
Judi Perez
Judi Perez Tech Expert & Writer
Are you talking about this bar?
Customer Reply
no, it was a bar that was on top of the bar at the bottom with the start button, etc.
Judi Perez
Judi Perez Tech Expert & Writer
Could you, please, send me a screenshot of where it is supposed to be so I can more clearly understand your request??
Customer Reply
i don't know how to do that
Judi Perez
Judi Perez Tech Expert & Writer
Press Ctrl + PrtScn keys. The entire screen changes to gray including the open menu. Select Mode, or in earlier versions of Windows, select the arrow next to the New button. Select the kind of snip you want, and then select the area of the screen capture that you want to capture.
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.
Is everything clear with the provided instruction?
Customer Reply
i don't seem to be able to do this. At the bottom of my google chrome display page there is a bar with the start button and all the other buttons... excel, word, etc... there used to be a gray bar just above that one that I could use to scroll from one side to the other. today that gray bar ias gone. there must be some way to get it back.
Judi Perez
Judi Perez Tech Expert & Writer
You mean the task bar, right, *****?
Like this:
Customer Reply
yes, i think so
Judi Perez
Judi Perez Tech Expert & Writer
Got it, thank you
Could you please tell me when and how did the problem occur?
Customer Reply
not sure. the gray bar for scrollong from side to side was there last night, not there this morning.
perhaps I accidentally touched something that made it disappear.
Judi Perez
Judi Perez Tech Expert & Writer
You can press Windows + I to open Windows Settings, and click Personalization.
Then click Taskbar in the left pane to open Taskbar settings window.
Then you can check if Automatically hide the taskbar in desktop mode is Off or On, and make sure it is in Off status
Customer Reply
How do I press Windows +1
Judi Perez
Judi Perez Tech Expert & Writer
Press the Win logo button + the I button
Customer Reply
where is the win logo button?
Judi Perez
Judi Perez Tech Expert & Writer
The Windows key is a standard key on most keyboards on computers built to use a Windows operating system. It is labeled with a Windows logo, and is usually placed between the Ctrl and Alt keys on the left side of the keyboard; there may be a second identical key on the right side as well
I'll be here in case you will need any additional help.
Customer Reply
what is the I button?
Judi Perez
Judi Perez Tech Expert & Writer
It is the button on your Keyboard
Customer Reply
I pressed the win logo button and the capital i key and it made the screen very large, how do i return to the size it was?
Judi Perez
Judi Perez Tech Expert & Writer
You should get screen like this:
Customer Reply
ok, back to the size it was. so i should press the win logo and then the key that's at the far right on the row of keys that starts with q?
Judi Perez
Judi Perez Tech Expert & Writer
Is everything clear with the provided instruction?
Customer Reply
yes, i've done all that, but the gray bar for scrolling from left to right has not returned.
Judi Perez
Judi Perez Tech Expert & Writer
You did this too?
You can press Windows + I to open Windows Settings, and click Personalization.
Then click Taskbar in the left pane to open Taskbar settings window.
Then you can check if Automatically hide the taskbar in desktop mode is Off or On, and make sure it is in Off status
Customer Reply
yes, did all that
Judi Perez
Judi Perez Tech Expert & Writer
Still no help, *****?
Customer Reply
not so far - i need the gray bar for scrolling from kleft to right to work on documents
Judi Perez
Judi Perez Tech Expert & Writer
Please, click on the “Show/Hide Toolbar” icon in the top left corner of the screen now the show/hide toolbar is not there. how do i get it back?
***** could please sent me a picture of what you see on your screen?
Customer Reply
I can't seem to be able to do that. across the top is a bar witj Mail, then Chat/howly, then new tab ... below that is a the bar with arrows pointinge left and right plus search bar an google logo, etc to the the three vertical dots ... below that is a bar showing my bookmarks
Judi Perez
Judi Perez Tech Expert & Writer
The simplest way to take a screenshot in Windows 10 is to use the Print Screen button. You'll find it on the upper-right side of most keyboards (or next to the Space Bar on some). Tap PrtSc once to copy an image of your entire screen to the clipboard. You can then hit Ctrl + V to paste it into the chat.
Customer Reply
Visitor uploaded: image.png
Type: image/png
Size: 207599
is that right?
Judi Perez
Judi Perez Tech Expert & Writer
Yes!
Thank you for the screenshot.
You were talking about this thing, *****?
Customer Reply
when I click on the thing in the middle of that it just opens a screen showing a bunch of previously opened screens
Judi Perez
Judi Perez Tech Expert & Writer
Ok, ***** what is missing from your taskbar that you want to return?
Customer Reply
show/hide taskbar and the cvarious icons for working with documents
Judi Perez
Judi Perez Tech Expert & Writer
Ok, can you tell me where this feature missing, Windows or Google Chrome?
Customer Reply
the bar showing icons to work with documents is there when I open a document. i don't find the show/hide taskbar icon anywhere
i mean the show.huide toolbar
show/hide toolbar
Judi Perez
Judi Perez Tech Expert & Writer
You can hide the taskbar both in desktop mode and tablet mode. Press and hold or right-click any empty space on the taskbar, select Taskbar settings, select Taskbar behaviors, and select Automatically hide the taskbar.
Is everything clear with the provided instruction?
Customer Reply
I selected Taskbar settings, but do not find Taskbar behaviors - still need to know how to display the show/hide toolbar icon on the upper left of where?
Judi Perez
Judi Perez Tech Expert & Writer
To see hidden icons
Select the Show hidden icons arrow next to the notification area.
Customer Reply
I ound what I'm looking for when I open a document. I think this has been solved. thanki you for your amazing patience and excellent help
Judi Perez
Judi Perez Tech Expert & Writer
Great job!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no, you did great
Judi Perez
Judi Perez Tech Expert & Writer
I am so pleased to see your issue got resolved!

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