Shein asked me to send them a proof of payment now to where

I want to know email address

Short summary:

If Shein sent you an SMS, check if it includes a link for payment confirmation.
Your payment has already been confirmed, so there's no need to pay again.
You don't need to provide any proof to Shein. If you have further questions, feel free to contact them.

Zachary Finkelstein

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Zachary Finkelstein

Nice to meet you, *****!
Unfortunately, they do not provide a direct email address. But you can contact them at this email address: media@sheingroup.com

Did they send you an email?

Customer Replay

No sms

Zachary Finkelstein

Did they provide you with the link?

Customer Replay

What link

Zachary Finkelstein

Can you send me a screenshot of this sms, please?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Link to the website where you can send a payment confirmation.

Customer Replay

To tell the truth I'm not an expert when it's comes to phones

Zachary Finkelstein

Understood, don't worry.

Customer Replay

But yes I ordered my boys clothes and paid 3k some change and now they have already taken that bill from my account now they want proof and aramex also said I must pay them I did
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Zachary Finkelstein

Sorry to hear that.
Your payment has already been confirmed. This letter is for guidance only.
You don't need to pay again.

Customer Replay

Oh thank goodness