Shein asked me to send them a proof of payment now to where

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Nice to meet you, *****!
Unfortunately, they do not provide a direct email address. But you can contact them at this email address: media@sheingroup.com

Did they send you an email?

Did they provide you with the link?

Can you send me a screenshot of this sms, please?
To attach your screenshot to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have to choose an image and confirm sending.
Link to the website where you can send a payment confirmation.

Understood, don't worry.

Sorry to hear that.
Your payment has already been confirmed. This letter is for guidance only.
You don't need to pay again.

Can I do anything else for you?

Yes, *****, there is no need in sending anything to Shein. Your bank just informed you that you have, if you want, contact Shein with any further queries.

You are welcome :)
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!

Welcome, *****:)