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Quicken tells me to try again in 10 minutes and has been this way for few days
Short summary:
- Check if you can access your Quicken account on another computer. If you can, it may be a problem with your current computer.
- Sign out of Quicken on your current computer. To do this, click on the Edit Menu and select Preferences. In the left panel, select Quicken ID, Mobile & Alerts. Click Sign in as a different user and type "yes" as prompted and click Sign Out.
- Close and reopen Quicken and sign back in with the correct Quicken ID. If you receive a message stating that the Quicken service is not available, move to the next step.
- Uninstall Quicken from your computer by following these steps:
a. Press the Windows key on your keyboard.
b. In the Run box that pops up, type "Control" or "Control Panel".
c. Click on Programs under the control panel windows and click on Programs and Features.
d. Look for Quicken in the program list, single-click on it, and click Uninstall from the top menu bar. - Reinstall Quicken by downloading the installer from the official Quicken website.
- Once installed, update Quicken to the latest version.
- Open Quicken and attempt to log in to your account.
Hello, thank you for using Howly.
What troubleshooting have you done with the Quicken app so far?
anything i can think of but it is alway the same. I have online account but can not open it on this computer, can on my lap top.
Have you tried signing out and signing back in?
If not, please:
- Click on the Edit Menu and select Preferences.
- In the left panel, select Quicken ID, Mobile & Alerts.
- Click Sign in as a different user and type "yes" as prompted and click Sign Out.
- Close and reopen Quicken and sign back in with the correct Quicken ID.
it tell me quicken service is not available.
At what stage did you see this error?
right after i sign in.
tried the signing out part but did not change an ything
Okay, I got you.
In this case, you can try to reinstall the Quicken app.
how do you do that
Do you use windows 10?
yes
Okay.
First, you need to delete the app:
- Press (Windows key + R) from the keyboard
- A run box will pop out and type Control or Control Panel in it.
- Click on Programs under the control panel windows and click on Programs and Features
- Under the program, list look for Quicken, single-click on it, and click Uninstall from the top menu bar
Please, also tell me if you purchased the Quicken directly from quicken.com
yes
Okay, good.
it is reinstalling
updating now
loading quicken now
Okay, good. Try to log into the app when it's installed and tell me the result.
working now thanks
Great!
Do you have any additional questions I can help you with?
nope, thanks
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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