Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Would you be so kind to tell me more about that issue?
The main issue is scanning on the Brother MFC 8480DN. Its my document as individual pages.
Ok, I see
Tell me please, what troubleshooting have you done so far?
nothing at all, I do not know what to do
Ok, I see
Have you tried restarting your printer?
No
Let us begin with this then
Want me to restart the printer?
Please, restart it and try to scan once more
Turn it off then turn it on?
Yes, exactly!
Let me know, please
ok
Thank you!
Did That. I sanned two pages and it scanned as one document. Yay
Ok, at least it works - it's a good start :)
Wil I get an email so that if I need to cancel I can.
Sure, *****, you will if you would like to!
I do not need to cancel. I must go for now. I have an appointment
No problem, *****
Please feel free to contact us at any time. We'll be happy to help you.
Thank you very much
Thank you for reaching out!
Youre welcome. You are a very patient person
No problem, *****, I'm always here to help :)
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