Updated: April 05, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

On the windows logo, I could find start to get to settings

Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Would you be so kind to tell me more about that issue?

Customer Replay

The main issue is scanning on the Brother MFC 8480DN. Its my document as individual pages.

image

Ok, I see
Tell me please, what troubleshooting have you done so far?

Customer Replay

nothing at all, I do not know what to do

banner 3

Ok, I see
Have you tried restarting your printer?

Customer Replay

No

Let us begin with this then

Customer Replay

Want me to restart the printer?

Please, restart it and try to scan once more

Customer Replay

Turn it off then turn it on?

banner 6

Yes, exactly!
Let me know, please

Customer Replay

ok

Thank you!

Customer Replay

Did That. I sanned two pages and it scanned as one document. Yay

Ok, at least it works - it's a good start :)

Customer Replay

Wil I get an email so that if I need to cancel I can.

banner 9

Sure, *****, you will if you would like to!

Customer Replay

I do not need to cancel. I must go for now. I have an appointment

No problem, *****
Please feel free to contact us at any time. We'll be happy to help you.

Customer Replay

Thank you very much

Thank you for reaching out!

Customer Replay

Youre welcome. You are a very patient person

No problem, *****, I'm always here to help :)

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