Updated: June 16, 2023
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by Yelyzaveta Tsyplenko
Tech Expert & Writer
506 resolved issues

Not able to connect to mouse

Short summary:

  1. Turn on the mouse by snapping it into the curved position.
  2. On the bottom of the mouse, press and hold the pair button until the LED light starts flashing (approximately 5 seconds).
  3. On your PC, if a notification appears for your mouse, select "Connect" and wait for it to set up

Hello, thank you for using Howly.
You are trying to connect the wireless mouse to your computer, am I right?

Customer Replay


Please, can you tell me what operating system you are running on your computer?
What troubleshooting have you done so far?

Customer Replay

Windows 11 Pro
I have not done anything.

Oh, okay, thank you so much!
Are you using the computer that you need to connect your mouse to?

Customer Replay


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And please, could you specify the model of the mouse you want to connect to your computer?

Customer Replay

Microsoft Surface Arc Mouse


Top answer

Great! Thank you!

  1. To turn on your mouse, snap it into a curved position.
  2. Press and hold the pair button on the bottom of the mouse until the LED light starts to flash (about 5 seconds).
  3. On your Windows 11 PC, select Connect if a notification appears for your mouse, then wait for it to get set up.
Customer Replay

it worrked !
thank you !

You're always welcome!

Customer Replay

have great day

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