Updated: April 13, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

New Kindle Firefox and forgot login

How to create new login

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!

Customer Replay

thank you and you also .. I forgot the login for my new Firefox 10 ?
It said to go to Amazo n.com .. on my phone .. what is my next step?

Please note that your Kindle log in information is the same as your Amazon log in information.
Do you remember your Amazon login information?

Customer Replay

I tried but it didn’t work

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Is there any error message you get?

Customer Replay

I am new at having a kindle

Also, it would be very helpful if you can take a picture of what you see on your Kindle and attach it here in chat so I can take a look.

Customer Replay

on the kindle it says error and go to amazon. com I then used my phone to go to

Could you please take a picture of that error message using your phone and send it to me here in chat?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

okay just used my husbands phone and it says your account doesn’t currently have any connections

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Yes, you need to link your device with your Amazon account.

Customer Replay

Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3273775

Please click the link below and sign in to your Amazon Account: amazon.com
From Home, tap the Menu Menu icon icon, and then tap Settings.
Tap Registration.
Choose the Amazon account you want to use on your Kindle:

Customer Replay

Got it bye

Sounds great!
Feel free to chat with us if you have any other tech-related questions!

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