Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please specify both the brand and the model of your printer?
it is a hp.
May I know if you receive any error notifications?
envy6055
printer offline
I got you
What troubleshooting have you done so far?
try to reset the printer
Please follow these steps to power cycle your printer:
it is working
Great!
May I know if the printer works?
14 verified experts are online now
What about starting a discussion? Be the first to share your thoughts!