
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
Could you please tell me when and how did the problem occur?
Customer Reply
5 minutes ago. I got on, opened 2 apps on the PC, then I turned my TV on and off. I might have touched something on the computer. Got Locking message. Now it's off and won't come on.

please try to hold power button for at least 30 seconds
Customer Reply
K

thank you
Customer Reply
Nothing so far

do you have enough charge?
Customer Reply
That's it. The cleaning lady unplugged it!

Good that now we know
Customer Reply
Hold for 30?

try to turn it on normally
Customer Reply
Seems to be coming up.

great
Customer Reply
Yep. Thanks!

Do you have any additional questions I can help you with?
Customer Reply
Thats all I needed.

We are glad that you have resolved your issue using Howly!
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