Updated: March 23, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

My Toshiba laptop has locked me out

author

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

author

Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

5 minutes ago. I got on, opened 2 apps on the PC, then I turned my TV on and off. I might have touched something on the computer. Got Locking message. Now it's off and won't come on.

author

please try to hold power button for at least 30 seconds

Customer Replay

K

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author

thank you

Customer Replay

Nothing so far

author

do you have enough charge?

Customer Replay

That's it. The cleaning lady unplugged it!

author

Good that now we know

Customer Replay

Hold for 30?

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author

try to turn it on normally

Customer Replay

Seems to be coming up.

Customer Replay

Yep. Thanks!

author

Do you have any additional questions I can help you with?

Customer Replay

Thats all I needed.

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author

We are glad that you have resolved your issue using Howly!

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