Updated: March 23, 2023
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by Samanta Jones
Tech Expert & Writer
498 resolved issues

My Toshiba laptop has locked me out

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Could you please tell me when and how did the problem occur?

Customer Replay

5 minutes ago. I got on, opened 2 apps on the PC, then I turned my TV on and off. I might have touched something on the computer. Got Locking message. Now it's off and won't come on.

please try to hold power button for at least 30 seconds

Customer Replay


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thank you

Customer Replay

Nothing so far

do you have enough charge?

Customer Replay

That's it. The cleaning lady unplugged it!

Good that now we know

Customer Replay

Hold for 30?

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try to turn it on normally

Customer Replay

Seems to be coming up.

Customer Replay

Yep. Thanks!

Do you have any additional questions I can help you with?

Customer Replay

Thats all I needed.

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