Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please tell me when and how did the problem occur?
5 minutes ago. I got on, opened 2 apps on the PC, then I turned my TV on and off. I might have touched something on the computer. Got Locking message. Now it's off and won't come on.
please try to hold power button for at least 30 seconds
K
thank you
Nothing so far
do you have enough charge?
That's it. The cleaning lady unplugged it!
Good that now we know
Hold for 30?
try to turn it on normally
Seems to be coming up.
great
Yep. Thanks!
Do you have any additional questions I can help you with?
Thats all I needed.
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