Updated: March 14, 2023
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My printer HP OfficeJet Pro 8035e All-in_One has the following code, problem with the printhead, event code 62.80.03
Hello, thank you for using Howly.
I understand that you are getting a printhead error, follow these steps to fix the issue.
Please perform a power reset:
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Plug back the power cable straight to a wall outlet and printer without any surge protector.
- Turn on the printer.
Customer Replay
I just tried your suggestion, waiting for the printer to reboot.
Appears to have worked. Thank you.
Thank you for letting me know! Great to hear that!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Replay
No thank you.
Thank you as well!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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