Updated: March 22, 2023
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by Chris Wolker
Tech Expert & Writer
1013 resolved issues
Verified Expert in:
Smartphones, Tablets, Gadgets, Apps

My kindle app takes me to the cover of my book and no further

Ineed to be able to access the book I am reading and my library

Hello, thank you for using Howly.
Is it your new Kindle?

Customer Replay

My iPad is less than a year old

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I understood
Let me clarify please
Would you like to get access to Kindle App at your IPad, am i right?

Customer Replay

I can access the app but it only shows the cover of the book and there is no movement on the screen. All other apps seem to be working

Okay thank you for the details
Have you tried to reinstall the app?

Customer Replay

no

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Got it, let's try to do it.

  1. Open the App Store app.
  2. Tap the sign-in button or your photo at the top of the screen.
  3. Tap Purchased.
Customer Replay

how do I do that

Delete the app, and install again.

Customer Replay

How do I do this

Touch and hold the app on the Home Screen, tap Remove App, then tap Delete App to delete it from iPad.

Customer Replay

Miraculously it is working again.I have no idea what I did but all is well. Thank you for your help. As you will have gathered my IT skills are limited.

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Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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