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My HP 8600 Plus keeps telling me there is a missing print head!
Hello, thank you for using Howly.
Is it new? Your HP 8600 Plus?
No but just now put back into service
Did you try to restore a printhead?
How do I do that?
- Remove the Cartridges
- Remove the Head
- Find a Proper Suction Tube
- Dip Into Water
- Dry the Head
- Set everything back to the printer
I have no clue how to remove the print head and certainly don't have a suction hose!
Your printer might not recognize the print head because it needs cleaning
Let me help you with those steps
I have the cartridges and the print head out
Great!
Will you manage to clean the printer head?
As best I can
I believe you can do it!
The bottom of the print head goes into water?
Yes ot no?
Fill a bowl with warm water and place the printhead directly in it. Let it sit for five minutes or so. Pull the printhead out of the water and use a lint-free cloth or paper towel to remove the dried ink.
Keep me posted please
Have no way of getting a suction tube! Can I blow it dry with my compressor?
Take a warm damp paper towel or coffee filter and blot the cartridge with the printhead facing down onto the paper towel. This will remove any dried ink on the printhead. Then, hold the cartridge with the printhead facing down against a dry paper towel for 2-3 minutes.
10-4
I'm not so sure about the compressor, just avoiding damage
Understood
Please try gentle cleaning
Did ink start getting off?
What a terrible mess!!! Ink is everywhere!!
I'm sorry to hear that, *****!
Its a bit messy procedure
it is essential in order to get your printer working
Can I do anything else for you, *****?
How do I clean ink?
Let me see what I can do
Whether you're concerned with how to remove ink from clothes like jeans, shirts, or other cottons, you’ll just need a good solvent, like rubbing alcohol, hairspray, or hand sanitizer, as well detergent for pretreating and washing.
OK
The carriage has slid to the left and I cannot reinsert the head
Try to remove it again and put it back
It should fit
The printer ios still telling there is a problem
What exactly is a message that you see?
There is a problem with the printer or ink system. Shut down and restart. Is still not working!
I see
Did you check if you have ink in the cartridges?
They are new!
Noted
Open the door to access to the ink cartridges, and then determine if the carriage inside the printer has a printhead latch.
The error message is gone....saying printer is aligning
Great!
Is it finally working?
Appears so!
So glad to hear that, *****!
Is there anything else I can do for you today?
How do I know how much ink exists?
Is there a way to know how much ink there is?
To check it:
- Click the Spotlight icon, and then search for and open Printers & Scanners.
- Select your printer in the list, and then select Options & Supplies.
- Click the Supplies tab to check the ink or toner levels.
10-4! Many thanks!
You are welcome!
ummmm...where is the spotlight icon?
It looks like that:
Where is it on the disaplay? This is a Mac
- On your Mac, click the Apple icon
- And select System Settings
- In System Preferences select Printers and Scanners
- Click your printer name
- Click Options and Supplies
- Click the Supply Levels tab
- MacOS displays the ink
Thank you!
You are welcome, *****🙂
Have a lovely weekend!
Thanks, you too!
Do you have any additional questions I can help you with?
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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