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My gmail work account was mixed in with my personal yahoo account
Short summary:
- Determine the email applications: Confirm that you are using the Gmail app and the Yahoo app to view your emails, and you want to keep them separate.
- Check Gmail accounts: Open the Gmail app and tap on the account circle in the top-right corner. Note the number of accounts listed.
- Access folders: Tap on the three dashes in the top left corner of the Gmail app to access the folders. Look for "Primary" or "Inbox" and tap on it.
- Check for mixing emails: If you still see mixing emails, open the email from Yahoo that is mixed in. Take note of any forwarded emails from your Yahoo account to Gmail.
- Remove Yahoo account from Gmail: Open your phone's Settings app, go to "Passwords & Accounts" or "Users & accounts," select the Yahoo account, and remove it. Confirm the removal.
- Confirm Yahoo emails: Check if you receive new Yahoo emails for the next 24 hours and observe if they still appear in your Gmail.
- Remove Yahoo account from Gmail app: If the issue persists, open the Gmail app, click on "Settings," then "Accounts and Import" or "Google Account Settings." Remove the Yahoo email address and check for any other accounts that may be causing the mixing.
- Log out from Gmail web page: If the previous step doesn't resolve the issue, log out of your Gmail account on the web page. Click on your photo or icon, then "Sign out."
- Log back in: Log back into your Gmail account from the web page and check if the mixing issue persists.
- Remove Yahoo account from Google account: If the problem persists, go to your Gmail account settings and look for "Alternate emails" or "Advanced > Alternate Emails." Remove the Yahoo email address associated with your Gmail account.
- Verify Yahoo account on Yahoo website: Confirm that you can log in to your Yahoo account on the Yahoo website. Check the settings and ensure there are no forwarding options enabled.
- Restart and check: Restart your device and check if the issue is resolved.
Hello, thank you for contacting Howly I am here to help you today!
May I know your first name, please?
*****
Nice to meet you, *****!
You use Gmail App for your emails?
I have three email accounts. One yahoo and two gmail. Both the Gmail accounts are got work work and cannot be mix in my yahoo
Can you please tell me what application on your phone you use to view your emails?
Gmail app and yahoo app. I need to keep those deparate
Separate
Please follow this:
Open your Gmail -> In the Top-Right corner tap on the account circle
How many accounts do you see there?
I see both my gmails accounts, but when i open the one it is all mixed up with my yahoo mail
Can you click on the three dashes in the top left corner in the Gmail app?
You should see all your folders
Do you see 'Primary' or 'Inbox' there?
Visitor uploaded: Screenshot.jpg
Please, click on 'Primary'
Do you still see mixing emails?
Yes
Got it, *****
Could you open that email from Yahoo?
I mean this one:
Agent uploaded: Image.png
Yes
My yahoo now only has yahooail in it. Bur my yahoo ail is still mixed in gmail when I open the gmail
I think you still have a Yahoo account in your Gmail app.
Please follow the next steps:
- Open your phone's Settings app.
- Tap Passwords & Accounts. If you don't see "Accounts," tap Users & accounts.
- Under "Accounts for," tap the account you want to remove
- And then Remove the account.
- To confirm, tap Remove account And then OK.
No it's not there but my specific gmail has the Yahoo emails mixed in
It seems like you have forwarded some emails from your Yahoo account to Gmail.
Only a couple that were sent to the wrong acct
Got it, *****
Even whee I remove the Yahoo account, once I re install it again gets mix with in my accr gmail
You need to remove Yahoo account from Gmail app
It's no longer in my gmail app but is still mix in
My gmail app on contains gmail acct
Can you please check if you receive new Yahoo letters for the next 24h, and after come back to us?
OK. Thank you
You are welcome!
The broblem with my gmail still not fixef
Welcome back!
Have you already checked if you receive new Yahoo letters?
I did get more yahoo emails which are again sitting in yahoo account as well as my Gmail acct
I see.
Find and click on "Settings" in your Gmail account, then on the Settings page Click on the "Accounts and Import" tab; Find the item "Import mail and contacts"; then deleted my Yahoo email address from there; Find the item "Check email from other accounts", then also delete whatever show up there;
You can follow the steps above to remove your Yahoo account from the Gmail app.
I don't have the Accounts and Import tab.
Do you use the Gmail app?
Yes
You may also try to click Google Account Settings. Click Disconnect. Under "Third-party apps," click Yahoo. Click Remove access.
It didn't anything
Can you please try to log in to your Gmail account from the web page and try to find it again?
Ok
Please, keep me posted.
When I open a Gmail account from the web, it takes back to my open account.
I don't know how to log out. It doesn't give me that option
Open Gmail. In the top right, click your photo. Click Sign out.
Visitor uploaded: Image.jpg
Please, click on one of these accounts first.
I did and that is what comes up. The account onto the top is the one open
Please, click on "manage accounts on this device".
Visitor uploaded: Image.jpg
Now,click on one of these accounts.
Visitor uploaded: Screenshot.jpg
If you`d like to log out from this account click on "remove account".
Did it. I added it to my Google account and it does the same thing
What exactly did you add to your Google account?
NY gmail again
Do you see the "Settings" button in your Gmail account?
Click on "manage your Gmail account".
Done
The you need to click on "Settings" in your Gmail account, then on the Settings page Click on "Accounts and Import" tab; Find item "Import mail and contacts"; then deleted my yahoo email address from there; Find item "Check email from other accounts", then also delete whatever show up there;
I don't get that item Accounts and Imports"
Do you have the ability to use your desktop?
Yes
I am starting it
Okay, thanks. Please follow the instructions on your desktop
Let us try this way:
- Sign in to your Gmail account at
https://myaccount.google.com/privacy - Under “Your personal info” click on the section “Email”
- On the next page, click on “Alternate emails” or “Advanced>Alternate Emails”
- You can remove alternate emails by clicking on the trash can icon next to each email
Did it .
Everything is okay?
Do I have restart
No still the same
Could you try to restart it?
OK, I will lose you far a min
I'm back. Same problem
Please tell me can you log in to your Yahoo account on the Yahoo website?
I did. My yahoo email is good
- Please go to the Yahoo website and click the gear in the upper-right corner of the page, next to your name.
- Then select More Settings.
- Then select Mailboxes.
Do you see it?
I don't have that
Are you on the Yahoo website right now?
Yes
Okay, got you!
- Please click on your account icon.
- Please click on "Mail".
OK. I have the extra setting open and the mailbox open. The account showing is my yahoo acct
Could you send me a photo, please?
Visitor uploaded: Image.jpg
Thank you!
Click the primary mailbox account.
Thus is all I get. The previous picturd
Okay, got you.
Do you see the Forwarding field?
I just checked my email account and it is all good now.
Is the issue resolved now?
Yes. It looks like nit
Perfect.
Is there anything else I can do for you today?
I think you did a lot for me. Sorry to have been such a pain
It is totally okay, thank you for your patience.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
And have a good weekend
Thanks. Have a lovely day ahead!
