My fax is not working on my printer

If you could then please try it, in the meantime I will check what else can be done.
Please check the fax connection:
Check for phone line connection issues that might cause fax receiving to fail. Confirm the fax cords are in the correct ports: The phone line should be connected to the 1-LINE port and the answering machine, if used, should be connected to the 2-EXT port on the back of the printer.
If you have any other questions, I'll be happy to help you out!