Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Nice to meet you, *****!
Yes, there's still hope.
You need to submit the “Confirm your identity” form:
if my account is disabled i cannot do anything
Currently, Facebook doesn't have any form of live support.
If it says that your account is temporarily banned that means that you will get access to it sooner or later, meaning it will not at least be banned forever.
Here's what we can do as well.
If your contact information was changed by a hacker, you had to receive an email from Facebook with the "secure your account" option.
So, you need to visit your mailbox and find a letter first.
Please, check all your folders, including spam, junk, social media, etc. Please note, that a letter should be sent from email@example.com
i had some kind of pop up to "disagree with their decision"
That is correct.
and then proceed to complete the steps with the email
Is your email still connected with the account?
This is the problem
the problem was on my side, meaning i probably did a mistake
trust me that is not a problem, that is actually great.
the guy did not even changed my password
just logged in
Can you please tell me when have you submitted the form?
And you could successfully send your ID to Facebook?
i received an email from facebook at 4;35 am saying that my account si disabled and then completed the form at about 9:30 when i woke up
Yes, i sent it
You’ll typically receive a response from them in 1 to 5 business days.
ok, i hope they will make the right decision
I hope so too!
Is there anything else I can do for you today?
i use facebook only for business manager....
Have you pressed the "I disagree" button?
When you got the option to?
That is good.
Ok then hope for the best i quess
Please wait for their response, if there's any more trouble with your account, feel free to contact I us again!
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Thank you so much, you really helped me calm myself down i bit
You are most welcome!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!