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My facebook account has been temporally disabled
Short summary:
- Submit the "Confirm your identity" form: Go to https://www.facebook.com/help/contact/183000765122339 and scroll down to the bottom of the page.
- Click "Choose files" and upload a photo of your ID.
- If your contact information was changed by a hacker, check your email for a message from Facebook with the "secure your account" option. Look in all folders, including spam and junk, and ensure the email is from security@facebookmail.com.
- If you received a pop-up to "disagree with their decision," proceed to complete the steps with the email.
- Wait for a response from Facebook, which typically takes 1 to 5 business days.
- Press the "I disagree" button if you have the option.
- Wait for their response and contact support again if needed.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Yes, there's still hope.
You need to submit the “Confirm your identity” form:
- Go to https://www.facebook.com/help/contact/183000765122339
- Scroll down to the bottom of the page
- Click "Choose files" and upload a photo of your ID Yep, i already did that, but i got so frustrated because i cannot contact Facebook
if my account is disabled i cannot do anything
Currently, Facebook doesn't have any form of live support.
yea...i figured
If it says that your account is temporarily banned that means that you will get access to it sooner or later, meaning it will not at least be banned forever.
Here's what we can do as well.
If your contact information was changed by a hacker, you had to receive an email from Facebook with the "secure your account" option.
So, you need to visit your mailbox and find a letter first.
Please, check all your folders, including spam, junk, social media, etc. Please note, that a letter should be sent from security@facebookmail.com
i had some kind of pop up to "disagree with their decision"
That is correct.
and then proceed to complete the steps with the email
Is your email still connected with the account?
Yes
This is the problem
the problem was on my side, meaning i probably did a mistake
trust me that is not a problem, that is actually great.
the guy did not even changed my password
just logged in
Can you please tell me when have you submitted the form?
today morning
Okay
And you could successfully send your ID to Facebook?
i received an email from facebook at 4;35 am saying that my account si disabled and then completed the form at about 9:30 when i woke up
Got it.
Yes, i sent it
You’ll typically receive a response from them in 1 to 5 business days.
ok, i hope they will make the right decision
I hope so too!
Is there anything else I can do for you today?
i use facebook only for business manager....
Have you pressed the "I disagree" button?
When you got the option to?
Yes
Okay
That is good.
Ok then hope for the best i quess
Please wait for their response, if there's any more trouble with your account, feel free to contact I us again!
You can save this chat as a bookmark in your browser, or copy the link in your address bar and paste it to any place you'd like.
For your convenience, here's the link - https://howly.com/chat/
Thank you so much, you really helped me calm myself down i bit
You are most welcome!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
Comments
- WilliamMay 30, 2023MotorMaverick, Unfortunately, Facebook's response time can vary. There isn't a guaranteed way to expedite it, but you can try reaching out to their support through other channels like Twitter or their Help Center.
