
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Please, could you specify what issue you have in detail?
Please, could you specify what issue you have in detail?
Customer Reply
on Friday I was typing in a word document that I hadn't saved. My computer glitched and restarted completely, a MacBook, and my document was gone
I have tried everything the internet told me to do and I cannot find my document
I have tried everything the internet told me to do and I cannot find my document

I got you, may you specify please, do you use Microsoft word?


Customer Reply
yes

Thank you
Customer Reply
thank you!

😄
Customer Reply
is there anything I can do to recover it?

Unfortunately, your file is lost, but you may prevent it for your future files
To make Microsoft Word automatically save your files, you can do the following:
1. Open Microsoft Word.
2. Click on the "File" tab in the top-left corner of the window, then click on "Options" in the left-hand menu.
3. In the Word Options window, click on "Save" in the left-hand menu.
4. Under the "Save documents" section, check the box next to "Save AutoRecover information every" and set the amount of time you want Word to wait before automatically saving your file.
5. Click "OK" to save your changes.
To make Microsoft Word automatically save your files, you can do the following:
1. Open Microsoft Word.
2. Click on the "File" tab in the top-left corner of the window, then click on "Options" in the left-hand menu.
3. In the Word Options window, click on "Save" in the left-hand menu.
4. Under the "Save documents" section, check the box next to "Save AutoRecover information every" and set the amount of time you want Word to wait before automatically saving your file.
5. Click "OK" to save your changes.
Customer Reply
I already had that on
I had the autorecover on, but it still didnt save
I had the autorecover on, but it still didnt save

It seems that your Mac just lost file. Unfortunately even if you somehow recover the file it will be corrupted
Customer Reply
ok

I'm really sorry for that
Customer Reply
thank you

You are welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
No comments yet...
Comments