Created: January 21, 2023

My computer randomly shut off and I lost my entire word document because it was unsaved

Last Edit: January 21, 2023
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Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Nice to meet you, *****!
Please, could you specify what issue you have in detail?
Customer Reply
on Friday I was typing in a word document that I hadn't saved. My computer glitched and restarted completely, a MacBook, and my document was gone
I have tried everything the internet told me to do and I cannot find my document
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I got you, may you specify please, do you use Microsoft word?
Customer Reply
yes
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Thank you
Customer Reply
thank you!
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
😄
Customer Reply
is there anything I can do to recover it?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Unfortunately, your file is lost, but you may prevent it for your future files
To make Microsoft Word automatically save your files, you can do the following:
1. Open Microsoft Word.
2. Click on the "File" tab in the top-left corner of the window, then click on "Options" in the left-hand menu.
3. In the Word Options window, click on "Save" in the left-hand menu.
4. Under the "Save documents" section, check the box next to "Save AutoRecover information every" and set the amount of time you want Word to wait before automatically saving your file.
5. Click "OK" to save your changes.
Customer Reply
I already had that on
I had the autorecover on, but it still didnt save
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
It seems that your Mac just lost file. Unfortunately even if you somehow recover the file it will be corrupted
Customer Reply
ok
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I'm really sorry for that
Customer Reply
thank you
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
You are welcome!
Is there anything else I can do for you today?

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