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My computer is no longer making sound
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
I am so sorry that you have faced that issue
I replaced the speakers tonight, but still no sound.
May I know the model or brand of your computer?
Where do I find that information?
IntelCorei3-10105 CPU @ 3.70GHz 3.70 GHz
I mean the brand like Asus or Dell or Mac. It should me on the computer itself
Windows 11 Home
HP
Great, thank you
Have you tried Restarting the computer?
The simplest solution we can try to fix the sound on a computer/laptop is to restart Windows via the Restart button or Ctrl+Alt+Del > Restart.
Yes, several times.
Got it
Please check the volume configurations:
- Navigate to the volume icon on the laptop's taskbar and see if the problem is caused by setting the volume too low.
- Try switching between different volume levels.
- Turn on the Silent and Normal modes one after the other to see if this helps fix the sound issue.
Ok. So when I switched volume level, I got a sound. But when I went to play something on the internet, I got nothing
I went to a different site. I am now playing music
I got it, so the issue is only in the browser?
YAY!!!
Is it working?
Apparently
It was not working earlier. You must do magic!
It is on UTube
Alright, does YouTube sound works now?
Yes.
Great!
Do you have another site that I can try?
You can try to use any website, for example with films
Ok. I tried Amazon music and it is playing too.
Thank you so much for your magic tonight!!
Great!
We are glad that you have resolved your issue using Howly!
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