Updated: March 25, 2023
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by Mia Green
Tech Expert & Writer
612 resolved issues

My computer is no longer making sound

It was working fine yesterday, but today it is not picking up sound

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
I am so sorry that you have faced that issue

Customer Replay

I replaced the speakers tonight, but still no sound.

May I know the model or brand of your computer?

Customer Replay

Where do I find that information?
IntelCorei3-10105 CPU @ 3.70GHz 3.70 GHz

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I mean the brand like Asus or Dell or Mac. It should me on the computer itself

Customer Replay

Windows 11 Home


Great, thank you
Have you tried Restarting the computer?
The simplest solution we can try to fix the sound on a computer/laptop is to restart Windows via the Restart button or Ctrl+Alt+Del > Restart.

Customer Replay

Yes, several times.

Got it
Please check the volume configurations:

  1. Navigate to the volume icon on the laptop's taskbar and see if the problem is caused by setting the volume too low.
  2. Try switching between different volume levels.
  3. Turn on the Silent and Normal modes one after the other to see if this helps fix the sound issue.
Customer Replay

Ok. So when I switched volume level, I got a sound. But when I went to play something on the internet, I got nothing
I went to a different site. I am now playing music

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I got it, so the issue is only in the browser?

Customer Replay


Is it working?

Customer Replay

It was not working earlier. You must do magic!
It is on UTube

Alright, does YouTube sound works now?

Customer Replay


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Customer Replay

Do you have another site that I can try?

You can try to use any website, for example with films

Customer Replay

Ok. I tried Amazon music and it is playing too.
Thank you so much for your magic tonight!!

We are glad that you have resolved your issue using Howly!

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