Updated: April 02, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

My cell phone is not allowing calls in or out

When I try to call.. I get"call failed"

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
May I know the model of your phone?

Customer Replay

my cell phone wont allow calls in or out..message"call failed" when I try to call someone
how can I fix this..what is the cause?
it is an apple I phone about 2 yrs old
I think it is an apple 9


I see, there is no Apple 9, *****
It does not exist
Have you tried to restart the phone?

Customer Replay

yes..i really dont know what model i hqve , No,Ii haven't tried restarting..i will now

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That is okay
Please try to restart
I will be here

Customer Replay

That worked! My phone seems to be now working, thank you! But what could have caused this to happen?

Well, it may be just a system network failure. Phone restart usually helps

Customer Replay

Thank you. I am all set. I will cal back if I continue to have problems..Thanks again for your help

Yes, thank you too 😊
We are glad that you have resolved your issue using Howly!

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