Created: January 19, 2023

My Apple Watch has the “turning” ball indicating it’s trying to turn off (or on)….. but keeps turning ?

Last Edit: January 19, 2023
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Daniel Moore
Daniel Moore Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Daniel Moore
Daniel Moore Tech Expert & Writer
Nice to meet you, *****!
Is it connected to some devices?
Customer Reply
I believe it is to my iphone
Daniel Moore
Daniel Moore Tech Expert & Writer
Got it, thank you. Did it work well before?
Customer Reply
Yes
Daniel Moore
Daniel Moore Tech Expert & Writer
What troubleshooting have you done so far?
Customer Reply
Tried holding down the bottom right button for almost a minute. It never changed
Daniel Moore
Daniel Moore Tech Expert & Writer
Got it. Please try those steps: Press and hold both the side button and Digital Crown for about 10 seconds, then release both buttons when you see the Apple logo.
Customer Reply
Got the Apple logo
Daniel Moore
Daniel Moore Tech Expert & Writer
It is loading now?
Customer Reply
yes! yay!!!!!
Daniel Moore
Daniel Moore Tech Expert & Writer
The issue is resolved, correct? 😊
Customer Reply
yes! Thank you so much!
Daniel Moore
Daniel Moore Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no thanks.
Daniel Moore
Daniel Moore Tech Expert & Writer
My pleasure, *****.
I am so pleased to see your issue got resolved!

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