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My Apple Watch has the “turning” ball indicating it’s trying to turn off (or on)….. but keeps turning ?
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Is it connected to some devices?
I believe it is to my iphone
Got it, thank you. Did it work well before?
Yes
What troubleshooting have you done so far?
Tried holding down the bottom right button for almost a minute. It never changed
Got it. Please try those steps: Press and hold both the side button and Digital Crown for about 10 seconds, then release both buttons when you see the Apple logo.
Got the Apple logo
It is loading now?
yes! yay!!!!!
The issue is resolved, correct? 😊
yes! Thank you so much!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no thanks.
My pleasure, *****.
I am so pleased to see your issue got resolved!
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