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My phone is frozen on allow this device to access your photos and videos in the middle of the screen
Short summary:
If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
What is the model of your phone?
i 11
IPhone 11?
yes
i think its a pro has 3 lenses on it
Did you use some kind of app to allow the photos?
no
Can you crash this screen?
By sliding up
no
Did you try to restart your phone?
i have tried but it doesnt work i have the slide to power off but it won't work with the message o the screen
okay
If iPhone isn’t responding, and you can’t turn it off then on, try forcing it to restart.
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button.
- When the Apple logo appears, release the side button.
didn't work
did you do everything is the same sequence?
it worked the second time
thank you heaps
great!
Is there anything else I can do for you today?
no thank you
Thank you for chatting with us today!
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