Updated: April 04, 2023
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by Hanna Finley
Tech Expert & Writer
558 resolved issues

I'm running the newest release of windows 11

When the last update installed about 7-10 days ago, lost mu printer. I had been printing and all of a sudden my printer stopped. I suspect the driver was affected . I would have reinstalled the driver but I cannot find it online

 Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Do you see your printer in the Devices on your computer?

Customer Replay

Yes, its a EPSON ET-4760


Ok, got it.
Please follow these instructions, *****:

  • Select Start > Settings > Windows Update.
  • Select Check for updates at the top of the page.
  • After the system is done checking for updates, select Advanced options.
  • Select Optional updates.
  • Select Driver updates if it's an option on the page.
Customer Replay

it says the Driver is unavailable

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The Driver is unavailable in the control manager?

Customer Replay

Problem fixed. You are wonderful!!

Yeees :)
Glad to hear that!

Customer Replay

Thank You soooo much!

Of course, any time!

Customer Replay

Hanna's rating is A+++++

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You're too kind :) Thank you, *****!

Customer Replay

Not kind just saying it like it is.

Greatly appreciated, thank you.
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