Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Could you please clarify what service are you using and where do you have an error?
Im using iCloud and I had forgotten my password but that’s about it
my email is with iCloud
Got you.
Are you talking about *****@icloud.com?
Yes
Tell me please what device are you using to reset iCloud password?
My Iphone12
Do you have an access to any other device with the internet at the moment?
I have my Motorola phone
Please open this link from your Motorolla phone to reset your ICloud password.
https://iforgot.apple.com/password/verify/appleid
Ok
give me a second
Sure, take your time, *****
Ok I got it
So did you regain access to your iCloud?
Give me a second
Take your time.
I fixed it
Great!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
no
thank you
Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!
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