Created: February 3, 2023

I was for many years using MagicJack service’s phone number

it was hooked up to my cell phone as well but recently I stopped receiving calls on my cell phone.. no longer being passed to that phone if I wasn't home? if you phone my home number above it rings at my house however it doesn't ring on my cell phone as it did in the past
Last Edit: February 3, 2023
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Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Nice to meet you, *****!
Please, check the subscription details with MagicJack by following the steps below:
1. Your subscription renewal dates can be found by logging into your account at ---> my.magicJack.com.
2. On the account screen, you will see both Number Status and Device Status I know that.. I'm up to date
Go into the settings for MagicJack specifically in your settings. TURN OFF the alert style, so that it says NONE. Call your MagicJack number. It should now ring
Customer Reply
Yes it rings I think it is ok now Thank You
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
no all done Thanks
Bridget Stivenson
Bridget Stivenson Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!
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