Updated: March 17, 2023
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by Bridget Stivenson
Tech Expert & Writer
419 resolved issues
Verified Expert in:
Computers, Laptops issues, Apple Mac

I was for many years using MagicJack service's phone number

it was hooked up to my cell phone as well but recently I stopped receiving calls on my cell phone.. no longer being passed to that phone if I wasn't home? if you phone my home number above it rings at my house however it doesn't ring on my cell phone as it did in the past

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Please, check the subscription details with MagicJack by following the steps below:

  1. Your subscription renewal dates can be found by logging into your account at ---> my.magicJack.com.
  2. On the account screen, you will see both Number Status and Device Status I know that.. I'm up to date

Go into the settings for MagicJack specifically in your settings. TURN OFF the alert style, so that it says NONE. Call your MagicJack number. It should now ring


Customer Replay

Yes it rings I think it is ok now Thank You

I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

no all done Thanks

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