Created: November 10, 2022

I was chatting earlier and error 403 popped up

Was trying to reset password. Had a previous express coverage with spectrum. Have new phone and trying to reset.
Last Edit: November 14, 2022
Chris Wolker
Chris Wolker Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Chris Wolker
Chris Wolker Tech Expert & Writer
Nice to meet you, *****!
Could you please clarify the password for what you were trying to reset?
Customer Reply
Trying to reset password. Got a new phone, new debit card. Been difficult trying to reestablish service.
Chris Wolker
Chris Wolker Tech Expert & Writer
Do you need to reset the PIN code for your phone?
Customer Reply
Yes
Chris Wolker
Chris Wolker Tech Expert & Writer
Which phone do you have?
Customer Reply
Moto6 it's a Motorola. 11
Chris Wolker
Chris Wolker Tech Expert & Writer
Do you want to perform a hard reset of your phone?
Customer Reply
No, it's new. Just a password change.
Chris Wolker
Chris Wolker Tech Expert & Writer
Did you set up this password?
Customer Reply
I tried several. That is probably a problem with google.
Chris Wolker
Chris Wolker Tech Expert & Writer
I'm sorry, is this the Google Password or PIN code from the phone?
Customer Reply
With Straight Talk, seems like they are a middle man in the mix.
Got to be info that they have on file
Chris Wolker
Chris Wolker Tech Expert & Writer
Oh, so you need to reset the PIN for Straight Talk?
Customer Reply
Don't reset. Just need to know am I in express coverage.
Chris Wolker
Chris Wolker Tech Expert & Writer
Here's the page you can find the coverage map: https://www.straighttalk.com/coverage-map
Just enter the Zip Code and follow the instructions.
Customer Reply
Thankyou
Ok
Chris Wolker
Chris Wolker Tech Expert & Writer
Is there anything else I can do for you today?
Customer Reply
You have been extrodinary. Have a great day.
Chris Wolker
Chris Wolker Tech Expert & Writer
Have a great day!
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