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I want to change my plan to sim only
Hello, thank you for using Howly.
Could you please tell me the name of your carrier?
Id
id mobile
Thank you!
Could you please clarify if you have the ID mobile app?
Yes I do
Great!
Please, follow these steps:
- Log in to the iD Mobile app
- Navigate to the My Account page.
- Go to Manage my plan and select the best plan for you
Ok found manage my plan is it change plan
Yes, it is
ok is this for
sim
ok is this for sim only
Yes, it is a sim only.
ok do I click on plan for me
Yes, it will show available plans for you.
ok selected a plan what next
Tap on it
Yes I have
Great, is there a button like "Change my plan to it"?
Visitor uploaded: image.jpg
Type: image/jpeg
Size: 3355859
This is screen I have
Tap "I have read and understood..."
Ok
doni now confirm
ok thank
You're very welcome, *****!
Do you have any additional questions I can help you with?
No thank you I now have a message saying will change in next 30 mins
Great!
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
Thank you
You're welcome!
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