Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
May I know your first name, please?
Customer Reply
*****
Nice to meet you, *****!
Customer Reply
Likewise, Jake
Could you please tell me the name of your printer manufacturer?
Customer Reply
Brother
Got it, thank you!
Customer Reply
How do I extract the cartridge that came with the computer--I don't see a lever or release button and the old cartridge fills the entire space so
I can't lift it or hold on to it
I can't lift it or hold on to it
Please allow me a moment to provide you with further instructions, I would really appreciate it if you would wait for me in the chat. Thank you!
Customer Reply
oka
Thank you!
Please, follow those instructions:
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the drum unit and toner cartridge assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new toner cartridge.
6. Remove the protective cover.
7. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
9. Install the drum unit and toner cartridge assembly back into the machine.
10. Close the front cover of the machine.
Please, follow those instructions:
1. Make sure the machine is turned on.
2. Open the front cover.
3. Remove the drum unit and toner cartridge assembly from the machine.
4. Push down the green lock lever and take the toner cartridge out of the drum unit.
5. Unpack the new toner cartridge.
6. Remove the protective cover.
7. Push the new toner cartridge firmly into the drum unit until you hear it lock into place.
8. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
9. Install the drum unit and toner cartridge assembly back into the machine.
10. Close the front cover of the machine.
Customer Reply
perfect, thank you, we are done
Is everything clear with the provided instruction?
Customer Reply
yes, thanks, bye!
I’m glad I was able to get that sorted out for you.
No comments yet...
Comments