Updated: March 27, 2023
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by Maksym Prykhodchenko
Tech Expert & Writer
492 resolved issues
Verified Expert in:
Smartphones, Gadgets, Laptops issues

I need help with error code 5100

Hello, thank you for using Howly.
Could you please specify what is the device you are referring to? What is the exact model of the device, *****?

Customer Replay



Alright. May I ask you if you have tried any troubleshooting yet?

Customer Replay

Don't were to start troubleshooting

When did the issue happen? Were you able to print smoothly before?

Customer Replay

It started today, and yes I was able to print smoothly before today.

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Is your printer connected wirelessly, or with wire?

Customer Replay

with a wire

Alright, thanks

  1. Turn off your printer for 60 seconds or so;
    Make sure to unplug all the wires.
  2. Get it turned back in after that
Customer Replay

thanks, that worked for me

I am happy to hear that!
Is there anything else I can do for you?

Customer Replay

Thanks for your Help That's all I needed. Enjoy your Day!

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Alright! That was a pleasure to talk with you! Like-wise to you.

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