Updated: March 21, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

I have two MacBooks and what to merge the data on each

I want to avoid duplication of data

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Did you login to your Apple ID on both of them?

Customer Replay

I have two MacBooks and two iPads. One of the MacBooks is not synced with the other.


Do you use the same Apple ID for your devices?

Customer Replay

I do log in with both and the same Apple ID

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Did you try anything before contacting us?

Customer Replay

No, I wanted to ask first

Can we use your iPad to sync your second Mac?

Customer Replay

The files are my main concern
I do not have the files on my iPad
My iPhones and iPads have the same data base on contacts with one of the MacBooks but not the other MacBook

Try to do it this way, please:
Go to System Preferences.
Click the Apple ID icon.
Make sure iCloud Drive is ticked and you are signed into iCloud.
Click the Options button to the right of iCloud.
Tick the Desktop & Documents Folders checkbox.
Click the Done button at the bottom.
Wait for it to sync your files and folders. It could take anywhere from a few minutes to several hours to actually sync your Desktop and Documents folders and it depends on the number and size of files stored in them.

Customer Replay

I will try that. The files are large so it may take a while

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It's okay, I will wait as long as it requires.

Customer Replay

Where is the Apple ID icon in Preferences?
One has System Settings and the the other System Preferences

Do you see your profile picture there? For Apple ID.
Usually at the top of this list.

Customer Replay

No. let me look furtehr

Take your time.

Customer Replay

At the very top left I have my name
Right not left

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Try to click on it.

Customer Replay

Next is a search magnifying glass

Try to use your name, you see.

Customer Replay

When I click on it shows my name and below log in

Okay, thank you for checking.

Customer Replay

window and below that users and groups

Can you make a photo or a screenshot of the Preferences window on your Mac, please?
To attach pictures to our chat, you need to press the paper clip button in the lower right corner of the chat window. Then you have either to choose an image on your device or take a photo right away. Then confirm sending.

Customer Replay

I hit the paperclip and it takes me to desktop files. How do i take a photo

To take a screenshot, press and hold these three keys together: Shift, Command, and 3.
If you see a thumbnail in the corner of your screen, click it to edit the screenshot. Or wait for the screenshot to save to your desktop.

Customer Replay

Visitor uploaded: Screenshot.png
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Size: 1713626

Customer Replay

I clicked on iCloud and it shows all but Safari clicked

Noted, thank you!

Customer Replay

Visitor uploaded: Screenshot.png
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Size: 1529752

Click here, please!
Agent uploaded: image.png
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Size: 70635

Customer Replay

On my other MacBook, I updated the operating system yesterday to the latest from Apple so the look is different

Okay, got it!

Customer Replay

I have done that and went to System Preferences and did as you suggested
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Size: 2157253

Click the Desktop & Documents Folders checkbox
Click the Done button at the bottom.
Wait for it to sync your files and folders.

Customer Replay

I have checked on the other MacBook and the most recent files on this Mac are on the other one too
It would appear that is all done

Is there anything else I can do for you today?

Customer Replay

Thats all fine. Many thanks
Actually one more thing

Customer Replay

I updated a contact on this MacBook and it has not updated on the other one but it has on my iPhones

Noted, thank you.

Customer Replay

I checked and the iPads updated

Noted, thank you!
You can install your contacts to your iCloud on your updated MacBook and update your other MacBook manually.

Customer Replay


Do you need me to provide you with instructions?
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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