Created: January 13, 2023

I have Apple platform security warning on computer and need to know what to do about it

just bought the Mac this week and everything is new to me
Last Edit: February 3, 2023
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Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Hello, thank you for contacting Howly! I am here to help you today!
May I know your first name, please?
Customer Reply
*****
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
Nice to meet you, *****!
Can you please provide me with a picture of Apple platform security warning?
Customer Reply
Visitor uploaded: Image.jpg
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
I found it
It's a simple scam message displayed by malicious websites, trying to trick you into calling the number for help and paying for their “technical support”.
No need to click anywhere.
Just close this website
And the message itself
Customer Reply
If that doesn't work
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
1. Press the Command + Option + Escape keys simultaneously on your keyboard. This will open the “Force Quit” application window.
2. In the “Force Quit”, click on the browser in which your are seeing the “Apple Platform Security” pop-up.
3. Click the button that says “Force Quit“. This will forcefully end your browser, thus closing the “Apple Platform Security” pop-up.
Customer Reply
Please bear with me
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
🤗 I'm with you, no worries.
Check the instructions above and let me know if any of the steps are not quite clear.
I'll be happy to clarify them for you!
Customer Reply
It worked
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
🤗
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
we good
Rostyslav Vieliiev
Rostyslav Vieliiev Tech Expert & Writer
I am so pleased to see your issue got resolved!

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