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I have an HP 8025e printer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you, please, clarify, you need to know how to insert the ink into your printer, correct?
Yes! How embarassing, but true!
That is okay, do not worry. I am here to help you.
Thank you so much
Open the front door, and then lift the ink cartridge access door.
Wait until the carriage stops moving before you continue.
Remove the ink cartridge from its slot.
Remove the new ink cartridge from its package, and then pull the orange pull-tab straight back to remove the plastic wrap.
Tell me, when you are done, so we could continue.
I cannot find the Ink cartridge access door. I am vision impaired.
Yes, but the picture does not help me. Where does it OPEN so I can find the cartridge and replace it? I opened everything I can find, and its not helping
I see.
Can you take a picture, please?
Unable to. WHERE on the Printer itself is the door to open to put in the new cartridge???
That is not my computer. I have an HP8025e
Sorry? We were talking about your printer.
Sorry....I meant PRINTER. its an HP8025e. The picture you just showed me is not my printer
I understand.
Do you see the front door of your printer, where you usually scan your documents?
yes
Please, open it.
It is
Lift it, you will see the ink cartridge.
The printer top is up....I see no ink cartridge. The front is open, I see no cartridge.
You will see it like this.
Please, refer to my pictures.
I see it perfectly now....but I cannot lift the portion that has the cartridge in it. Where the hell is the button?
So, you see the cartridges, right?
on your picture. But I cannot lift that top section. Where is the button
You have this thing in your printer?
I do not know. I CANNOT LIFT THAT PORTION OF THE COVER. IT WON'T OPEN
i GOT IT OPEN!! THANK YOU.
You're welcome!
Does the Printer have to be off or on for me to change put the new cartridge in?
*****, you will need to turn the printer's power off, remove the empty, and replace it. Once the cartridge is replaced with fresh ink, you can restore your printer's power, turn the machine on, and resume printing.
Thank you so much!!! I hope your evening is wonderful!
We are glad that you have resolved your issue using Howly!
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