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I have an epson xp-4105 printer and after laptop repair now it wont print, it keeps saying driver unavailable
Short summary:
- Download the driver from Epson's website: https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4105/s/SPT_C11CG33202#panel-drivers-2-3
Click on the link to start the download. - Install the downloaded file: Locate the downloaded file (XP4100_Lite_NA.exe) and click on it.
Follow the on-screen steps to complete the installation process. - Check printer availability in the print menu: After completing the installation, open the print menu.
Verify if the Epson XP-4105 printer is now listed as an available option. - Verify successful printing: Test the printer by attempting to print a document.
Confirm if the printer is now available in the print menu.
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Is there any error with "driver unavailable" or just that?
just that
Got it
What model is your laptop?
Lenovo
Okay, and what is the model?
8IH5
Thank you
sorry81H5
Okay
What troubleshooting have you done so far?
I removed the printer, tried to reload. Tried several time to download the driver, no luck.
So now you can’t install the drivers for your Epson xp-4105, am I right?
yes
I see
What was the issue? Why the installation haven’t succeeded?
dont know
Can you send a screenshot of the issue, please?
Visitor uploaded: image.png
Type: image/png
Size: 322796
Thank you for the screenshot.
it seems connected to one note whatever that is
Tell me please have you clicked on "Yes" ?
I think I did
dont have that screen anymore
Have you tried print again?
yes, still "driver unavailable"
Can you please follow same steps before after which you got that screen with "Yes and No"?
yes, dont know how to get back to that screen, sorry
Tell me please do you have Windows 11 or 10?
how do I determine that
Do you have the Windows icon at the very left bottom corner?
On your screen.
I apologize, not very well computer savvy
yes
Okay.
Click please on this link :
https://ftp.epson.com/drivers/XP4100_Lite_NA.exe
It will start a downloading.
Let me know if it did.
it did
Click please on that file and follow on-screen steps to install it.
asked if i want to switch out of s mode
Can you please make the screenshot of that?
Visitor uploaded: image.png
Type: image/png
Size: 1148143
Thank you for the screenshot.
Can you please send the screenshot of where "asked if i want to switch out of s mode"?
yep
Good.
Visitor uploaded: image.png
Type: image/png
Size: 128625
You can close that window.
And open installation window back
Visitor uploaded: image.png
Type: image/png
Size: 318840
Try please printing again.
printer is not an option in the print menu
Open please this link
https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-4105/s/SPT_C11CG33202#panel-drivers-2-3
And install that file after downloading.
Visitor uploaded: image.png
Type: image/png
Size: 159333
i do that and it keeps taking me to this
doesnt give me a button to push to install
Got it.
- On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
- In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store.
- On the Switch out of S mode page that appears in the Microsoft Store, select the Get button.
Can you please follow the steps above to turn off S mode?
switched off s mode, now what
Now install that file again.
The last one
downloading
Good.
Let me know how everything is going.
works, awesome, woohoo, thanks so much for your diligence and patience, greatly appreciated!!!
Great!
I am so pleased to see your issue got resolved!
