I have an Epson Printer that is sending out papers that I did not try to print

I went to troubleshooting, but don't understand any of it. It is XP-7100 Series EPSONB557C8

Rostyslav Vieliiev

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Rostyslav Vieliiev

Nice to meet you, *****!
Is it printing blank pages?

Customer Replay

These pages coming out are all covered with the same icons - all over the page and will not print what I want. Should I take it back to Best Buy as I have a 4 year warranty

Rostyslav Vieliiev

Well, yes you can, but I can try to help you as well.
Please follow these steps to power cycle your printer:

With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 1 minute.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the printer.
Turn the printer on.

Customer Replay

It printed a sheet ok
Is that it?

Rostyslav Vieliiev

Did it stop printing as before?

Customer Replay

Yes

Rostyslav Vieliiev

Good.
I hope the issue is resolved now.

Customer Replay

Thank you. Where can I get that information and I believe it came with the printer but I must have filed somewhere but can't find it.
Can Epson send me another booklet?

Rostyslav Vieliiev

Do you mean the instructions?

Customer Replay

yes

Rostyslav Vieliiev

Please note, you can find the manual guide to your printer online on Epson website, as they are not sending it in paper version.
HERE it is >>> https://files.support.epson.com/docid/cpd5/cpd55773/index.html

Customer Replay

Thank you I will try it.

Rostyslav Vieliiev

You're welcome!
Is there anything else I can do for you today?

Customer Replay

No, that's all thanks again

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