Updated: March 19, 2023
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by Rostyslav Vieliiev
Tech Expert & Writer
691 resolved issues

I have an Epson Printer that is sending out papers that I did not try to print

I went to troubleshooting, but don't understand any of it. It is XP-7100 Series EPSONB557C8

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay


Nice to meet you, *****!
Is it printing blank pages?

Customer Replay

These pages coming out are all covered with the same icons - all over the page and will not print what I want. Should I take it back to Best Buy as I have a 4 year warranty

Well, yes you can, but I can try to help you as well.
Please follow these steps to power cycle your printer:

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 1 minute.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.
Customer Replay

It printed a sheet ok
Is that it?

banner 3

Did it stop printing as before?

Customer Replay


I hope the issue is resolved now.

Customer Replay

Thank you. Where can I get that information and I believe it came with the printer but I must have filed somewhere but can't find it.
Can Epson send me another booklet?

Do you mean the instructions?

Customer Replay


banner 6

Please note, you can find the manual guide to your printer online on Epson website, as they are not sending it in paper version.
HERE it is >>> https://files.support.epson.com/docid/cpd5/cpd55773/index.html

Customer Replay

Thank you I will try it.

You're welcome!
Is there anything else I can do for you today?

Customer Replay

No, that's all thanks again

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