
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Is it printing blank pages?
Is it printing blank pages?
Customer Reply
These pages coming out are all covered with the same icons - all over the page and will not print what I want. Should I take it back to Best Buy as I have a 4 year warranty

Well, yes you can, but I can try to help you as well.
Please follow these steps to power cycle your printer:
1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 1 minute.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on.
Please follow these steps to power cycle your printer:
1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 1 minute.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on.
Customer Reply
It printed a sheet ok
Is that it?
Is that it?

Did it stop printing as before?
Customer Reply
Yes

Good.
I hope the issue is resolved now.
I hope the issue is resolved now.
Customer Reply
Thank you. Where can I get that information and I believe it came with the printer but I must have filed somewhere but can't find it.
Can Epson send me another booklet?
Can Epson send me another booklet?

Do you mean the instructions?
Customer Reply
yes

Please note, you can find the manual guide to your printer online on Epson website, as they are not sending it in paper version.
HERE it is >>> https://files.support.epson.com/docid/cpd5/cpd55773/index.html
HERE it is >>> https://files.support.epson.com/docid/cpd5/cpd55773/index.html
Customer Reply
Thank you I will try it.

You're welcome!
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
No, that's all thanks again
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