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I have a screen ask me for a connection code
Hello, thank you for using our service, my name is Christine I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
Can you please explain the issue in detail?
I configure Facebook with 2 factors authentification and I dont receive the code
I would recommend the following steps to regain access to your account:
- Make sure you’re connecting from the WiFi network and device you normally use. Go to facebook.com/login/identify
- Find your account by searching for your phone number or email address.
- Send a recovery code to your phone or email address.
- Enter the code carefully, without spaces or other symbols, and press "Continue"
Link?
Yes, click here - https://facebook.com/login/identify
Its done thanks
Did you do all of the steps?
Yes
Then Facebook will send you the code shortly
I received it im connected to fb
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
No thanks à lot
I am so pleased to see your issue got resolved!
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