Updated: April 04, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

I have a new card and I would like to know if I can transfer money from old card to new card

Could I get cash from my old card to put money on my new card

Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?

Customer Replay


Nice to meet you, *****!
Could you tell me which bank you use?

Customer Replay

Gold Bank
Gold Dot Bank
Need a pin number for cash

Is your new and old card from the Gold Dot Bank?


Customer Replay

Yes they are

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I got you.
You can transfer money between two Green Dot cards by logging in to your account online. Log in and navigate to Pay Bills and People, then select Pay People, and go to Send Money. All you need is the recipient's mobile number or email. They can start using the money they receive the minute they accept it.

Customer Replay

cCould I go to an ATM to get money but I need a pin number to get cash out

Now I got.
You need to reset your PIN code for the card.

Customer Replay

I don't have a pin code

Do you have a Green Dot App?

Customer Replay


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You can make the change by logging into the Green Dot App and tapping Settings, Manage Card, and Change ATM PIN.

Customer Replay

Ok I will try that

Yes, please.

Customer Replay

Thank you very much

Is there anything else I can do for you today?

Customer Replay

No thank you

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