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I have a new card and I would like to know if I can transfer money from old card to new card
Hello! My name is Dmytro and I will be assisting you today. May I know your first name, please?
*****
Nice to meet you, *****!
Could you tell me which bank you use?
Gold Bank
Gold Dot Bank
Need a pin number for cash
Is your new and old card from the Gold Dot Bank?
Yes they are
I got you.
You can transfer money between two Green Dot cards by logging in to your account online. Log in and navigate to Pay Bills and People, then select Pay People, and go to Send Money. All you need is the recipient's mobile number or email. They can start using the money they receive the minute they accept it.
cCould I go to an ATM to get money but I need a pin number to get cash out
Now I got.
You need to reset your PIN code for the card.
I don't have a pin code
Do you have a Green Dot App?
Yes
You can make the change by logging into the Green Dot App and tapping Settings, Manage Card, and Change ATM PIN.
Ok I will try that
Yes, please.
Thank you very much
Is there anything else I can do for you today?
No thank you
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