Created: December 5, 2022

I have a HP laser jet pro M 404dn and I keep getting an error message that paper is out when it is not

Last Edit: January 23, 2023
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Mykola Diakun
Mykola Diakun Tech Expert & Writer
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Nice to meet you, *****!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Unplug the power cord from the wall outlet.
3. Wait at least 15 seconds.
4. Plug the power cord back into the wall outlet.
5. Reconnect the power cord to the printer.
6. Turn the printer on.
Customer Reply
ok, what's next? that seems to have solved the problem
Mykola Diakun
Mykola Diakun Tech Expert & Writer
That's great!
Is there anything else I can do for you today?
Customer Reply
not now, thanks
Mykola Diakun
Mykola Diakun Tech Expert & Writer
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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