Updated: March 31, 2023
83 Views
Was it helpful?
author
by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I have a HP laser jet pro M 404dn and I keep getting an error message that paper is out when it is not

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them for you!

  1. With the printer turned on, disconnect the power cord from the rear of the printer.
  2. Unplug the power cord from the wall outlet.
  3. Wait at least 15 seconds.
  4. Plug the power cord back into the wall outlet.
  5. Reconnect the power cord to the printer.
  6. Turn the printer on.
Customer Replay

ok, what's next? that seems to have solved the problem

That's great!
Is there anything else I can do for you today?

Customer Replay

not now, thanks

banner 3

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

Get answers until you're satisfied
14 verified experts are online now
Expert's Assistant
Ask your question here
Share on:
Copy to clipbord
Was it helpful?
Howly expert is ready to help you with your Printers problem

No comments yet...

What about starting a discussion? Be the first to share your thoughts!

Write a comment

We use cookies to improve your browsing experience on our site, show personalized content and targeted ads, and analyze site traffic.
More info