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Please, click the "+" button in the Printers & Scanners section select your printer with Kind set as Bonjour, select your printer from the Use drop-down list, and then click Add. This adds the printer back to the printer queue. Try printing again.
Sorry don't understand Kind set as Bonjour
I've Done the section Add Printer but nothing comes up even though I've reinstalled the WF-2850 software
Do you see your printer in the drop-down list?
Nothing at all comes down in the drop-down list. Comletelt blank
Got it, thanks for clarifying that.
In this case, let`s try to connect your printer using the printer`s control panel. Please, try to follow the steps below:
Is everything clear with the provided instruction?
What's eYes thank you this is going to take a little bit of extra time
just entering the password. That's the time consuming bit
Let me know if you`ll need any help.
Made a mistake have to start again
The message now is Set up Complete. What's next?
Don't have a + button only Add Printer. That's where the problem is Nothing comes on the drop down Screen. Even now
Can you please click the Add Printer button and tell me what you see next?
A line for searchingthen underneath a box where Printers should show. Below that three lines headed by'Name' then Location then Use
I see.
To add it using the IP address, please follow the next steps:
I've already done all those things apart from adding the IP address. Where should I enter it? There's no IP icon on this screen but the address I can get from the printer
Yes sorry I just saw the IP icon
Please, click it.
Did thank you & it came up in the section Printers & Scanners but does not indicate Prince WF-2850 Series
Please try to click it in the drop-down list, and then click Add.
This adds the printer back to the printer queue. Try printing again.
Nothing happening yet. However I've been able to print something with just the IP address shown. Can't understand why the printer series does not appear in the drop down list. Just nothing
You can also restart your iMac and printer and try to add it again.
I'll do that. Thanks there's obviously nothing more I can do at this point & at least I can print stuff .
Do you have any additional questions I can help you with?
Don't you think you've done enough for me in one day? I sure do and am grateful. Thank you
If you`ll have questions you can back to our chat anytime!
Thanks. Ill leave you in peace now.
Please feel free to contact us at any time. We'll be happy to help you. Have a nice one!
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