You need to exactly HOLD down the FN key and then tap the Space bar. Is it what you did, right?
yes
Noted
there is no symbol of light on my keyboard
Have you tried updating update BIOS to the latest?
i dont know how to do it
Please, open Lenovo support website http://support.lenovo.com/. Select product > click Drivers & software > select BIOS > choose operating system.
that is not working
What exactly isn't working?
went on the web and i dont get who I am meant to click next
when i detect product it doesnt work
What does it say when you press it?
Lenovo Service Bridge
Lenovo Service Bridge was not launched. Click Open Lenovo Service Bridge in the following window to try the launch process again.
i keep pressing again but it does not work
Okay, got it
so what am I supposed to do now?
Please, press "View PC support" instead and write the name of your product
it is not even coming up
mine is ideapad 1i
I see
okay I got it so whats next
You don't see these, do you?
ONE second
so I have now found it
so what do I do next ?
Now you have to click the "Downloads" button.
from where on the websote
i am sorry but i am not great with technology
That's okay.
Could you tell me the exact model of your Lenovo Ideapad?
ideapad 1i
serial number *****
Thank you.
Could you open the Lenovo Vantage app on your computer?
OK
After that, select Device, Input & accessories, and set the option under Keyboard backlight.
erm
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Type: image/png
Size: 126161
i can see this
Did this function work before?
i havent tried that before
so what do I have to click from there?
so shall i select the other option
okay, I have but still it does not work
As I found, unfortunately, the Lenovo Ideapad 1i doesn't have a backlit keyboard option.
all laptops should have it , no?
So that's why you don't have it in the Lenovo Vantage app.
Unfortunately.
okay, thanks
for your help
Is there anything else I can do for you today?
no thank you
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