Updated: May 09, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

I can't log into my Venmo account

I have the correct email and password. When i submit it says incorrect email or password.

Short summary:

  1. Tap or click here: https://venmo.com/account/password-reset
  2. Enter the email address or phone number associated with your Venmo account
  3. In your email inbox, tap or click the link that was emailed to you
  4. Create a new password and log in

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Could you please specify which account you're referring to?

Customer Replay

im trying to get into my venmo account from microsoft edge

venmo

Gotcha, thank you!
Have you tried recovering your password?

Customer Replay

No because i know my password

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Top answer

You can tap "Forgot Password" on the log-in screen to get started or follow these steps to reset your password:

  1. Tap or click here: https://venmo.com/account/password-reset
  2. Enter the email address or phone number associated with your Venmo account
  3. In your email inbox, tap or click the link that was emailed to you
  4. Create a new password and log in
Customer Replay

just changed my passowrd

Sure, try changing it once again

Customer Replay

Just did. Thats crazy. Thank you.

No problem! Try logging in to your account once you change your password

Customer Replay

i will...ty

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You're welcome! Let me know if it works now

Customer Replay

It works

Awesome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Customer Replay

im good ty for your patience.

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.

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Comments

2 comments
Raine Nightingale
Invalid Date
I had a similar issue and I had to uninstall and reinstall the app to get it to work.
Finnegan
Invalid Date
You've been so patient and understanding!

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