I cannot use the Bing search as it comes up with numbers instead of letters when I try to type my search subject

Hello, thank you for using Howly.
Do you mean that you want to see google results instead of Bing results when you are trying to find something in the web, *****?

Got it! It's possible that you need to set up Google Chrome as your default browser and possibly change your start page to "Google" instead of Bing.
To set Google as your default search engine:
1. On your computer, open Chrome.
2. At the top right, click More and then Settings.
3. Click Search engine.
4. Next to "Search engine used in the address bar," click the Down arrow Down arrow.
5. Select a new default search engine - Google.

Great work! Try to close Google Chrome completely and re-open it again.
Bing shouldn't show up anymore.

You're most welcome :)
Please feel free to come back in the chat any time you'd like, we're available 24/7 and will be happy to help you out.