Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Customer Reply
you as well
Would you be so kind to tell me more about that issue?
Customer Reply
I just got a new printer Epson 2850 I am a little challenged so I am having a hard time finding the printer with my computer. i dont know where to start. it tells me to go to epson.com/support but that didnt get me anywhere
I am on a macbook air
I am on a macbook air
On your Mac, open the menu and select System Preferences. Select Print & Scan, Print & Fax, or Printers & Scanners, select your printer, and then click to remove the printer. Click , select your printer with Kind set as Bonjour, select your printer from the Use drop-down list, and then click Add.
Customer Reply
you did it. thank you!!!
You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?
Customer Reply
not tonight. thanks
We are glad that you have resolved your issue using Howly!
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