I am trying to figure out how to search for the printer et-2850

Oleksandr Lazariev

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Oleksandr Lazariev

Nice to meet you, *****!

Customer Replay

you as well

Oleksandr Lazariev

Would you be so kind to tell me more about that issue?

Customer Replay

I just got a new printer Epson 2850 I am a little challenged so I am having a hard time finding the printer with my computer. i dont know where to start. it tells me to go to epson.com/support but that didnt get me anywhere

Oleksandr Lazariev

I am on a macbook air

Customer Replay

On your Mac, open the menu and select System Preferences. Select Print & Scan, Print & Fax, or Printers & Scanners, select your printer, and then click to remove the printer. Click , select your printer with Kind set as Bonjour, select your printer from the Use drop-down list, and then click Add.

Oleksandr Lazariev

you did it. thank you!!!

Customer Replay

You're welcome!
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?

Oleksandr Lazariev

not tonight. thanks

Customer Replay

We are glad that you have resolved your issue using Howly!