Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****
Nice to meet you, *****!
Where do you try to enter your account?
Where do you try to enter your account?
Customer Reply
support.vonage.com
Got it
Have you tried to enter your Phone Number instead?
Have you tried to enter your Phone Number instead?
Customer Reply
yes
Ok, then please click on the Forgot Username
Customer Reply
i have done that but it still demands a 5 figure zip code and will not recognise a uk six figure postal coce
Then please press Forgot password
Customer Reply
wait a mo ent while I get another tablet
Sure, *****
Customer Reply
It does not work. I have tried both possible user names, typed out the word verification. On the latter point do I have to copy out upper and lower case or is it just a question of the letters?
Yes, please try to copy out upper and lower case
Also please let me know the web address you trying to sign in?
Also please let me know the web address you trying to sign in?
Customer Reply
I have done that but I just realised that uk phone numbers have 11 digits not 10 mine *****
support.Vonage.com as suggested in the you tube tutorial
support.Vonage.com as suggested in the you tube tutorial
Customer Reply
Hurrah thank you. Your you tube tutorial should stress for USA only! Thank you again!
Thank you *****☺️
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?☺️
I’m glad I was able to get that sorted out for you. Is there anything else I can assist you with today?☺️
Customer Reply
no that’s all thanks again.
Thank you as well *****!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Have a great day!
Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime.
Have a great day!
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