Updated: March 20, 2023
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by Jake Jeong
Tech Expert & Writer
1008 resolved issues
Verified Expert in:
Tablets, Gadgets, Apps, Smart TV issues

I am trying to add printer to my computer using hp smart, whem i go to add a printer the app is not finding my printer

Its a hp 3772 printer

Hello, thank you for using Howly.
Could I ask you if your HP 3772 printer has a touchscreen display?


Customer Replay

yes it has a blue light and is connebted to the internet

Have you already connected your printer to your WI-FI network?

Customer Replay

yes i believe so

Do you see a "Setup" option on your printer display?

Customer Replay

no it has some push buttons and a digital page counter

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Could you tell me if you see a Wireless button on your printer?

Customer Replay

yes it has a blue light on

Place the printer near the Wi-Fi router.
Please, Press and hold the Wireless button for five seconds or until the wireless light starts to flash.
Within two minutes, press and hold the WPS button on the router until the connection process begins.
Wait for the Wireless light or bar on the printer to stop flashing.

Customer Replay

the printer is in the back office and the router is in the front room oh boy

If you can move it, it would be great!

Customer Replay

workung on moving it

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Thank you so much! Please, keep me posted

Customer Replay

i did that and it printed out a couple of pages

Got it
So, it worked, am I understanding you correctly?

Customer Replay

yes it did

Customer Replay

it says no problems congratulations on a successful setup

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So, your issue was solved
Is there anything else I can do for you today?

Customer Replay

i think you have got me going

Thank you for chatting with us today!
We are available 24/7, you can refer your questions anytime. Have a nice one!

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