Updated: March 26, 2023
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by Gary Spenser
Tech Expert & Writer
772 resolved issues

I am trying to add my new address on my cell phone for Uber

How can I find out the cost of a trip and can I use a credit card?

Hello, thank you for using Howly.
Do you use the Uber application?

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Customer Replay

I'm not that tech savvy and I'm not sure how to use the app. Can you do it for me? Thank you.

Please specify if you are trying to set the location for the pick-up.

Customer Replay

Yes I am. I have uber on my cell phone now with my old address

Got you!
Let's change it together. I promise, it will be easy!
When you are opening the app, please choose 'Ride".
Please notify me once it's done.

Customer Replay

I choose "ride" and it shows my new address. What do I do next?

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Do you see 'Saved Places' under the locations fields? Please click on it.

Customer Replay

I don't see "saved places". My address is showing up as "19" instead of 15".
My new address is back again. Sorry for the mistake. Thank you.

No worries!
Please be also informed that you can use your credit card.
Once you add the both pick-up and destination location, you will see the cost of the trip.

Customer Replay

Thank you.

You are always welcome!
Do you have any additional questions I can help you with?

Customer Replay

Will my old address be removed to avoid any confusion?

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You can remove your old address.
Please follow the instructions:

  1. On the bottom of the app, select Account.
  2. Select 'Settings'.
  3. Select 'Home'.
  4. In the field that will open please enter your current address and click on the magnifier on the keyboard.
  5. Select your address in the list and your address will be changed.

Is everything clear with the provided instruction?

Customer Replay

Yes. Thank you very much.

You are always welcome!
Do you have any additional questions I can help you with?

Customer Replay

No

Thank you for choosing our service!
If you have any additional questions, don't hesitate to contact us anytime. Have a nice one!

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