Updated: April 19, 2023
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by Mykola Diakun
Tech Expert & Writer
689 resolved issues

I accidentally deleted a very important email, how do i retrieve it

How do i retrieve an email i deleted by accident

Short summary:

  1. Log in to your email account.
  2. Look for the "Trash" folder.
  3. If you find the deleted email in the "Trash" folder, click on the email and then click "Move to Inbox" or "Move to Folder" to move the email back to your inbox or another folder.
  4. If you don't see the deleted email in the "Trash" folder, try searching for the email using the search bar at the top of your email account.
  5. If you still can't find the email, try checking the "Spam" folder in case the email was accidentally marked as spam.
  6. If none of the above steps work, try logging into your email account using the Gmail app on your phone or tablet, and look for the "Trash" folder there.

Did you delete it from the trash folder as well?

Customer Replay


I actually dont know how to find my trash folder, I'm not very good at using the service, i was trying to forward it via WhatsApp

Where was this email located?

Customer Replay

In the mail box

Do you have gmail app on your phone?

Customer Replay


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Did you open it in the mobile browser?

Customer Replay

It was sent to me via my mobile to my email that i set up on my phone

what is the email address it was sent to?

Customer Replay


Please open this link: https://mail.google.com/
and login with your credentials

Customer Replay

I did that but i still can't find my trash

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Top answer

do you see 3 horizontal lines on the left?
Please click on them and scroll down
trash folder is there

Customer Replay

I still can't find it there is not anything that point me to retrieve deleted messages

Did you find trash folder?

Customer Replay


Let's try with gmail app
Please click this link: https://play.google.com/store/apps/details?id=com.google.android.gm&hl=en_US&gl=US
and choose install

Customer Replay

Thats done

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please open it and login with your credentials

Customer Replay

Thats done i found the bin

please check if the email is there

Customer Replay

Found it , thank you

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