
Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?
Customer Reply
*****

Nice to meet you, *****!
Do you want to send a fax from your printer?
Do you want to send a fax from your printer?
Customer Reply
yes

What is the brand and model of your printer?
Customer Reply
HP 6000

*****, do you have HP smart app on your computer?
Customer Reply
HP ENVY Photo 7800 all one printer series

sent the first information was wrong

sent the first information was wrong

*****, do you use Mac with your printer?
Customer Reply
yes

Thank you. Do you have a landline cord connected to your printer?
Customer Reply
I think so, Am very old

*****, to make it easier for you, please download the HP Smart app from Mac App Store here: https://apps.apple.com/us/app/hp-smart/id1474276998
Customer Reply
HP ENVT photo 7800 all in one printer series

I got it.
Could you install the app I sent you?
Could you install the app I sent you?
Customer Reply
no

Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!
I'll be happy to clarify them to you!
Customer Reply
yes

To send a standard fax from the printer control panel, please follow the steps below:
1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass.
2. From the printer control panel display, touch Fax.
3. Touch Send Now.
4. Enter the fax number by using the keypad or by selecting from the phone book
5. Touch Black or Color.
If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.
1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass.
2. From the printer control panel display, touch Fax.
3. Touch Send Now.
4. Enter the fax number by using the keypad or by selecting from the phone book
5. Touch Black or Color.
If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.
Customer Reply
yes*****
no anser
no anser

Did you send a fax, *****?
Customer Reply
yes , did not go to that number

Is it the correct number?
Customer Reply
got it from email sent to me

What happens when you try to send a fax to this number?
Customer Reply
first time trying fax, never did before, working fine

That's great 👍
Is there anything else I can do for you today?
Is there anything else I can do for you today?
Customer Reply
I have to go now, bye

Do you have any additional questions I can help you with?
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