Updated: March 21, 2023
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by Judi Perez
Tech Expert & Writer
589 resolved issues

How do I send Fax

Hello, thank you for using Howly. I’ll be happy to help you out! May I ask your name?

Customer Replay

*****

Nice to meet you, *****!
Do you want to send a fax from your printer?

Customer Replay

yes

What is the brand and model of your printer?

Customer Replay

HP 6000

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*****, do you have HP smart app on your computer?

Customer Replay

HP ENVY Photo 7800 all one printer series sent the first information was wrong

*****, do you use Mac with your printer?

Customer Replay

yes

Thank you. Do you have a landline cord connected to your printer?

Customer Replay

I think so, Am very old

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*****, to make it easier for you, please download the HP Smart app from Mac App Store here: https://apps.apple.com/us/app/hp-smart/id1474276998

Customer Replay

HP ENVT photo 7800 all in one printer series

image

I got it.
Could you install the app I sent you?

Customer Replay

no

Could you, please follow the instructions I am going to send you, and let me know if any of the steps are not quite clear?
I'll be happy to clarify them to you!

Customer Replay

yes

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To send a standard fax from the printer control panel, please follow the steps below:

  1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass.
  2. From the printer control panel display, touch Fax.
  3. Touch Send Now.
  4. Enter the fax number by using the keypad or by selecting from the phone book
  5. Touch Black or Color.


If the printer detects an original loaded in the document feeder, it sends the document to the number you entered.

Customer Replay

yes*****
no anser

Did you send a fax, *****?

Customer Replay

yes , did not go to that number

Is it the correct number?

Customer Replay

got it from email sent to me

What happens when you try to send a fax to this number?

Customer Replay

first time trying fax, never did before, working fine

That's great πŸ‘
Is there anything else I can do for you today?

Customer Replay

I have to go now, bye

Do you have any additional questions I can help you with?

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