Hello, thank you for using our service, my name is Hanna. I’ll be happy to help you out! May I ask your name?
*****
Nice to meet you, *****!
A soft reset can help by forcing the device to reboot if the device still does not power on, or if the screen has become frozen and will not power off.
To Perform a Soft Reset:
Note: The zumo XT may not power on properly if a 64 GB microSD card is inserted and hasn't been formatted. Power the device on before inserting the memory card and a prompt will appear to format the card.
Is everything clear with the provided instruction?
Sorry, that's not what I meant. I meant to ask how I reset the device. I updated maps and software and after that I cannot fill out an adress in the 'where to' section anymore. The keyboard just doesn't work.
Maybe you mean restart it?
You can restart your device if it stops functioning. Hold the power key for 12 seconds.
Is this the answer?
No, I mean reset it. Undo the changes in other words, because before the update it worked perfectly
Oh, okay.
You can restore a category of settings or all settings to the factory default values.
Select Settings.
If necessary, select a settings category.
Select. > Restore.
Thanks. I'll try.
Let me know the result after.
It worked, thanks.
Nice to hear that!
Is there anything else I can do for you today?
No, thanks.
Very well! :)
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