Created: January 10, 2023

How can I connect my pc to my hot spot

Hello! I just download windows and then I am asked to put the Wifi before continuing. However, I can't press anything, the mouth doesn't work either. What can I do?
Last Edit: January 24, 2023
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Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Hello! Thank you for choosing our service. May I know your first name, please?
Customer Reply
*****
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Nice to meet you, *****!
Can you see your mouse on the screen or move it?
Customer Reply
no
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
What version of Windows are you using?
Customer Reply
I am downloading Windows 11
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
Thank you for waiting, *****!
Could you specify if you were able to use the mouse during the process?
of installing Windows 11, I mean
Customer Reply
No I can't use it
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Have you tried to click any keys on your keyword?
Customer Reply
yes
nothing works
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I see. Allow me a few more minutes, please
Customer Reply
I tried to turned it off but without success
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I see. Could you specify how did you install windows? I mean, is it a new PC you are installing Windows 11 on from a USB or did you update your Windows 10 already installed and the issue appeared?
Customer Reply
It's a new computer, I am downloading it from USB
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
How did the mouse connect to the PC?
Customer Reply
Visitor uploaded: Image.jpg
it's just that
not a mouth
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, I got it.
Did you try to use Buttons like Enter?
Customer Reply
i pressed all the buttons and nothing works
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Do you have any old mouse from your PC?
Customer Reply
Not within reach
if i use one, is it going to work
?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Let's try another step.
Try to open Bios upon starting the system.
Turn off the computer and after turn on and quickly press F2 button.
Customer Reply
i did it
i managed to turn it off
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Try to open Bios upon starting the system.
Turn on and quickly press F2 button.
Customer Reply
what is bios?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
It's the software responsible for booting up your system.
Customer Reply
so how do i open it?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Press the turn-on button on the computer and quickly press F2 button.
Customer Reply
ok it rebot
but what now
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
What did you see on the screen now?
Customer Reply
i started it again and now its the same page as before
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, let's try to make it in steps.
Press and hold the turn-off button on the computer.
You need to be sure that it is turned off.
Customer Reply
now what
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Please try to press and hold the turn-off button on the computer.
You need to be sure that it is turned off.
Customer Reply
it was for sure turn off
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
The screen must be dark after this step.
Customer Reply
yes i know, it was dark, i turned it back on.
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
When it becomes dark, please press the turn-on button and quickly press F2 button.
Customer Reply
and now how do i connect the wifi ?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Choose advanced settings.
Customer Reply
ok im in
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
What options do you have?
Customer Reply
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Choose advanced.
Customer Reply
ok
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Ok, check the boot tab, what are the options turned on there?
Customer Reply
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Choose fast boot to enable.
Customer Reply
ok what now?
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Choose a safe and exit option.
Save changes and exit.
Customer Reply
ok i did it, and now im in the same place as the beggining
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Do the mouse and all the key doesn't work?
Customer Reply
no
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Do you have an ethernet cable?
Customer Reply
no
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Do you have a phone cable to connect it to the PC?
Customer Reply
yes
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Try to connect it to the computer, and turn on the hot spot with the cable connection option.
Customer Reply
i connected the cable
but now i dont know how to turn on the hot spot through the cable
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
On your smartphone, open the Settings menu. Under the ‘Wireless and networks’ heading, select Tethering and mobile hotspot and then select USB tethering.
Is everything clear with the provided instruction?
Customer Reply
yes thank very much big congtarts
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
Is the issue fixed with the computer?
Customer Reply
Visitor uploaded: Image.jpg
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
You can choose now a Wi-Fi network?
Customer Reply
yes
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
So, try to choose your Wi-Fi and disconnect your phone from your computer.
Customer Reply
ok im good now
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
👍 great.
Customer Reply
thanks for every thing
Dmytro Sywyi
Dmytro Sywyi Tech Expert & Writer
I’m glad I was able to get that sorted out for you.

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