Updated: April 12, 2023
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by Dmytro Sywyi
Tech Expert & Writer
861 resolved issues

How can I connect my pc to my hot spot

Hello! I just download windows and then I am asked to put the Wifi before continuing. However, I can't press anything, the mouth doesn't work either. What can I do?
author



Hello! Thank you for choosing our service. May I know your first name, please?

Customer Replay


*****

author


Nice to meet you, *****!
Can you see your mouse on the screen or move it?

Customer Replay


no
Visitor uploaded: Image.jpg

author


What version of Windows are you using?

Customer Replay


I am downloading Windows 11

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author


Let me get back to you on this, and while I'm on it, please stay in the chat, thank you!
Thank you for waiting, *****!
Could you specify if you were able to use the mouse during the process?
of installing Windows 11, I mean

Customer Replay


No I can't use it

author


Have you tried to click any keys on your keyword?

Customer Replay


yes
nothing works

author


I see. Allow me a few more minutes, please

Customer Replay


I tried to turned it off but without success

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author


I see. Could you specify how did you install windows? I mean, is it a new PC you are installing Windows 11 on from a USB or did you update your Windows 10 already installed and the issue appeared?

Customer Replay


It's a new computer, I am downloading it from USB

author


How did the mouse connect to the PC?

Customer Replay


Visitor uploaded: Image.jpg
it's just that
not a mouth

author


Ok, I got it.
Did you try to use Buttons like Enter?

Customer Replay


i pressed all the buttons and nothing works

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author


Do you have any old mouse from your PC?

Customer Replay


Not within reach
if i use one, is it going to work
?

author


Let's try another step.
Try to open Bios upon starting the system.
Turn off the computer and after turn on and quickly press F2 button.

Customer Replay


i did it
i managed to turn it off

author


Try to open Bios upon starting the system.
Turn on and quickly press F2 button.

Customer Replay


what is bios?

author


It's the software responsible for booting up your system.

Customer Replay


so how do i open it?

author


Press the turn-on button on the computer and quickly press F2 button.

Customer Replay


ok it rebot
but what now

author


What did you see on the screen now?

Customer Replay


i started it again and now its the same page as before
Visitor uploaded: Image.jpg

author


Ok, let's try to make it in steps.
Press and hold the turn-off button on the computer.
You need to be sure that it is turned off.

Customer Replay


now what

author


Please try to press and hold the turn-off button on the computer.
You need to be sure that it is turned off.

Customer Replay


it was for sure turn off

author


The screen must be dark after this step.

Customer Replay


yes i know, it was dark, i turned it back on.

author


When it becomes dark, please press the turn-on button and quickly press F2 button.

Customer Replay


and now how do i connect the wifi ?

author


Choose advanced settings.

Customer Replay


ok im in

author


What options do you have?

Customer Replay


Visitor uploaded: Image.jpg

author


Choose advanced.

Customer Replay


ok
Visitor uploaded: Image.jpg

author


Ok, check the boot tab, what are the options turned on there?

Customer Replay


Visitor uploaded: Image.jpg

author


Choose fast boot to enable.

Customer Replay


ok what now?

author


Choose a safe and exit option.
Save changes and exit.

Customer Replay


ok i did it, and now im in the same place as the beggining

author


Do the mouse and all the key doesn't work?

Customer Replay


no

author


Do you have an ethernet cable?

Customer Replay


no

author


Do you have a phone cable to connect it to the PC?

Customer Replay


yes

author


Try to connect it to the computer, and turn on the hot spot with the cable connection option.

Customer Replay


i connected the cable
but now i dont know how to turn on the hot spot through the cable

author


On your smartphone, open the Settings menu. Under the ‘Wireless and networks’ heading, select Tethering and mobile hotspot and then select USB tethering.
Is everything clear with the provided instruction?

Customer Replay


yes thank very much big congtarts

author


Is the issue fixed with the computer?

Customer Replay


Visitor uploaded: Image.jpg

author


You can choose now a Wi-Fi network?

Customer Replay


yes

author


So, try to choose your Wi-Fi and disconnect your phone from your computer.

Customer Replay


ok im good now

author


👍 great.

Customer Replay


thanks for every thing

author


I’m glad I was able to get that sorted out for you.

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